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Exchange Team Blog
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How to work with Inactive Mailboxes

The_Exchange_Team's avatar
The_Exchange_Team
Icon for Microsoft rankMicrosoft
Jan 29, 2019
It usually starts with the following question: Is there a way to release the license of an Exchange Online user that left the company, but at the same time, keep the mailbox content? To get this done...
Updated Jul 01, 2019
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Tips 'n Tricks
Deleted's avatar
Deleted
Jan 29, 2019
When being in hybrid mode with AAD connect. Could we achieve the same thing when moving the AD account to an OU that is not synced to O365 instead of removing the AD account?
Deleted's avatar
Deleted
Jan 29, 2019
I agree with Benoit on this.

So, the first checks, that will confirm you the MBX is on Hold, have to be done. When you have this confirmation, in order to soft-delete the MSODS / Azure AD user (move it into Deleted Users view), you can remove the On-Premises AD user (or, at least to remove if from the AADConnect sync scope).