Have you customized your Global Address List templates? The Outlook team wants to know.

The Outlook team is investigating making some improvements to this scenario, and they would like to see real-world examples from any customer who has customized the templates. If you are willing, please send us the file as per the instructions below.

Note: This file does not contain any personal data from your directory. They're only looking for customized templates with label information such as “Building“.

To get the file:

1. Download the Offline Address Book using Outlook (Tools | Send/Receive | Download Address Book). If you're using cached mode in Outlook 2003, then it's probably already downloaded.
2. On that client machine, navigate to %userprofile%\local settings\application data\Microsoft\Outlook
3. Email the tmplts.oab or utmplts.oab file from that folder to exblown AT microsoft DOT com.

Thanks in advance,

- KC Lemson