Forefront Online Protection for Exchange (FOPE) customers, we’re listening to your feedback and queries about FOPE — and we’ve got new documentation updates for you. Please check out the improved Cre...
Updated Jul 01, 2019
Version 2.0
Blog Post
The ability to track ALL messages without populating both the to/from field would be amazing! We've been asking for years. There are some cases where a customer says they didn't receive an email, but are not sure of the exact domain because so many companies nowadays have subdomains, etc.
Never understood why I couldn't just put in the recipient address and see ALL messages processed through FOPE for that user. Sadly, this is something only Tier 2 support can do.
Also, how about providing *some* indication on why something was quarantined. I understand the whole proprietary information in regards to filtering, but it really is frustrating when a user asks why a message was quarantined and I have absolutely no idea...