In September 2021, we announced that the classic EAC would be deprecated for customers in our WW cloud in September 2022. Our customers gave us lots of feedback on the new design, performance of the ...
Updated Jul 24, 2023
Version 4.0
Blog Post
2 MIN READ
Final Deprecation of Classic Exchange Admin Center (EAC) in Exchange Online
[[[ RESOLVED BY MICROSOFT ]]]
Hi team!
Please, check my post bellow:
https://techcommunity.microsoft.com/t5/exchange/mobile-device-mailbox-details-in-exchange-online-not-shown-after/m-p/3846405
I have encountered an issue with the new Exchange Online Admin Center. In the old admin center, I could easily view and validate quarantined mobile device details, allowing me to make informed decisions about allowing authentic devices to connect to Outlook App.
However, in the new Exchange Online Admin Center, when I navigate to the user mailbox and click on "Manage Mobile Devices," the quarantined devices are displayed but without any device information. This lack of information makes it challenging for me to allow or remove a device from quarantine effectively. I am unable to view the last sync attempt or any other device details.
I kindly request assistance from Microsoft regarding this matter as it poses a potential security breach. Please take a look at the attached screenshots for reference. In the old admin center, I could view device details, whereas the new admin center only offers options to Allow, Delete, Block, or Wipe the devices.
Thank you for your attention to this matter.