One of the areas we know can be costly for our customers is the cost of having a large helpdesk staff to investigate and resolve issues reported by users. We've done an extensive scrub of MSIT's he...
Updated Jul 01, 2019
Version 2.0
Blog Post
Please, please don't forget we are not all running massive organisations with large support staffs and loads of scripting wizards.
Don't forget either that SBS is very much tailored to the US market. SBS and does not work very well in Europe or for small businesses distributed around the world. Different countries => different legal systems => multiple forests => NO SBS.
So we are busy deploying Exchange on single servers.
Don’t forget the users of your product who don't have any helpdesk software and cannot respond to this request.
I’m not quite sure how I could participate, perhaps with an ongoing checklist of things I’m spending unnecessary time on, but you’d have to put up a website and allow a sort of round table-type input where we could add weight to existing issues and add new ones.
Don't forget either that SBS is very much tailored to the US market. SBS and does not work very well in Europe or for small businesses distributed around the world. Different countries => different legal systems => multiple forests => NO SBS.
So we are busy deploying Exchange on single servers.
Don’t forget the users of your product who don't have any helpdesk software and cannot respond to this request.
I’m not quite sure how I could participate, perhaps with an ongoing checklist of things I’m spending unnecessary time on, but you’d have to put up a website and allow a sort of round table-type input where we could add weight to existing issues and add new ones.