Today on the Office blog we announced that service pack 1 for the 2013 set of products including Office, SharePoint and Exchange will be released early next year. We know our Exchange customers ha...
Updated Jul 01, 2019
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@dog, comments are sadly a terrible medium for lengthy technical discussions (TechNet forum is better). :( Suffice it to say it is a more difficult process than it appears on the surface. I know that will appear like some sort of cop-out, but I prefer to be honest even when the message is not the one people want to hear. I'd rather drink a scotch bonnet pepper smoothie than deliver unwanted news. Nobody likes giving bad news.
The advice I give customers in these kinds of situations is that if you are a Premier Support customer the best thing you can do is work with your Technical Account Manager to file a Design Change Request (DCR) with a strong business case attached. This helps the different product teams evaluate feedback from the field and triage what areas need work against each others when there is verified evidence available to review. It's a little bit of leg-work and you may even get back a 'not accepted' response back, but each is filed and additional requests for the same thing stack up may push it over the triage bar depending on what else is being worked on. For those whom are not Premier Support customers we do share comments from here with the appropriate teams as well, but the DCR process is a bit more formalized.
Again, this specific area is something the necessary teams are already aware of. We cannot share more than that nor make promises at this time.