@Jason,
Yeah there was a little sarcasm. I understand there is a GUI, but it is limited. You must use the Shell to do so many other, simple things that could easily be integrated into a clickable interface...like...ANY application. It seems that they had to quickly integrate a low-level GUI to go along with the Shell so the Shell would be 10% less confusing. The Shell is how you do things, the impression to me is that the GUI came after the shell, in hindsight.
The reason I became a server administrator, and then an Exchange administrator is because I'm not a programmer. I'm not a scripter or developer..I know how to do things that I learn by interacting with a visual interface that I can look at. I've been looking at visual graphical interfaces for years. I don't have the memory for commands that a programmer does. It's like I spent my life learning how to repair gasoline car engines, and then the entire auto industry switches to hamster wheels instead of gas power.
No one ever was working on Exchange 2003 and said, "You know what this needs? More command prompts like my dad used to use."