First you "messed" up GAL segregation in SP1. That was a disaster we're still working to clean up (new servers in /hosting mode, migrating customers over etc).
Now you release SP2 and reverse everything. You have cost us a lot of money, many, many hours of work and angry customers.
In my opinion, this SP2 is a step to push people over to Office 365, which still smells very beta. We have migrated a few customers over to Office 365, and for example a bandwidth cap in the migration of 50KB/s doesn't exactly help. Also with a price that is way under the SPLA prices we have, you easily remove any competition on hosted Exchange.
You make your partners (SMB hosters) look bad. I am very disappointed.