Introduction
We have been working on a problem that surfaced with the release of Exchange 2007 Rollup 5. A number of customers reported that some of their Exchange 2007 managed services did not st...
Updated Jul 01, 2019
Version 2.0
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Exchange 2007 managed services might time out during certificate revocation checks
Good point Matt,
I just signed off on the updated KB article, though it may be a few more days before it's public. Here's the Symptoms section of the new KB.
By the way, we're updating the existing KB (http://support.microsoft.com/kb/944752/) not publishing a new one.
SYMPTOMS
After you install an update rollup for Microsoft Exchange Server 2007, the Exchange 2007 managed code services may not start. Additionally, the following events are logged in the System log:
Event Type: Error
Event Source: Service Control Manager
Event ID: 7000
Description: The Microsoft Exchange EdgeSync service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Type: Information
Event Source: Microsoft Exchange Server
Event ID: 5001
Description: Bucket 77004151, bucket table 5, EventType e12, P1 c-rtl-amd64, P2 08.00.0733.000, P3 msexchangetransport, P4 unknown, P5 unknown, P6 s.serviceprocess.timeoutexception, P7 0, P8 08.00.0733.000, P9 NIL, P10 NIL.
Event Type: Error
Event Source: Service Control Manager
Event ID: 7000
Description: The Microsoft Exchange Transport Log Search service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Type: Error
Event Source: Service Control Manager
Event ID: 7009
Description: Timeout (30000 milliseconds) waiting for the Microsoft Exchange Transport Log Search service to connect.
The following events are logged in the Application log:
Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: 1448, with parameters: E12, c-RTL-AMD64, 08.00.0733.000, MSExchangeTransport, unknown, unknown, S.ServiceProcess.TimeoutException, 0, 08.00.0733.000
Event Type: Error
Event Source: Microsoft Exchange Server
Event ID: 5000
Description:
EventType e12, P1 c-rtl-amd64, P2 08.00.0733.000, P3 msexchangetransport, P4 unknown, P5 unknown, P6 s.serviceprocess.timeoutexception, P7 0, P8 08.00.0733.000, P9 NIL, P10 NIL.
Note Depending on the Exchange 2007 server role, the events may display time-outs for other Exchange Server services.
I just signed off on the updated KB article, though it may be a few more days before it's public. Here's the Symptoms section of the new KB.
By the way, we're updating the existing KB (http://support.microsoft.com/kb/944752/) not publishing a new one.
SYMPTOMS
After you install an update rollup for Microsoft Exchange Server 2007, the Exchange 2007 managed code services may not start. Additionally, the following events are logged in the System log:
Event Type: Error
Event Source: Service Control Manager
Event ID: 7000
Description: The Microsoft Exchange EdgeSync service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Type: Information
Event Source: Microsoft Exchange Server
Event ID: 5001
Description: Bucket 77004151, bucket table 5, EventType e12, P1 c-rtl-amd64, P2 08.00.0733.000, P3 msexchangetransport, P4 unknown, P5 unknown, P6 s.serviceprocess.timeoutexception, P7 0, P8 08.00.0733.000, P9 NIL, P10 NIL.
Event Type: Error
Event Source: Service Control Manager
Event ID: 7000
Description: The Microsoft Exchange Transport Log Search service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Type: Error
Event Source: Service Control Manager
Event ID: 7009
Description: Timeout (30000 milliseconds) waiting for the Microsoft Exchange Transport Log Search service to connect.
The following events are logged in the Application log:
Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: 1448, with parameters: E12, c-RTL-AMD64, 08.00.0733.000, MSExchangeTransport, unknown, unknown, S.ServiceProcess.TimeoutException, 0, 08.00.0733.000
Event Type: Error
Event Source: Microsoft Exchange Server
Event ID: 5000
Description:
EventType e12, P1 c-rtl-amd64, P2 08.00.0733.000, P3 msexchangetransport, P4 unknown, P5 unknown, P6 s.serviceprocess.timeoutexception, P7 0, P8 08.00.0733.000, P9 NIL, P10 NIL.
Note Depending on the Exchange 2007 server role, the events may display time-outs for other Exchange Server services.