In my Exchange support experience, customers often ask me about the differences between using the Auto Accept Agent and Outlook Direct Booking. They want to know which they should use for their spe...
Updated Jul 01, 2019
Version 2.0
Blog Post
George, if you set up a delegate, the current configuration for resource mailboxes is for only the Delegate to receive copies of meeting requests. Forwarding meeting requests only to a delegate causes two issues with the AAA function and management:
1. No copy is saved in the resource mailbox's inbox. Because the sink is triggered by the OnSave event, it is required that the request actually be saved in the Inbox.
2. When both the delegate and the resource receive meeting requests, there is no clear indication that the request has been processed by AAA. This would cause Sally a good deal of confusion – she would have to cross reference each request with AAA responses.
To overcome these issues, it is recommended to configure the mailbox to no longer send meeting requests to the resource mailbox's delegate
Hope this makes sense.
Thanks,
- Nagesh
1. No copy is saved in the resource mailbox's inbox. Because the sink is triggered by the OnSave event, it is required that the request actually be saved in the Inbox.
2. When both the delegate and the resource receive meeting requests, there is no clear indication that the request has been processed by AAA. This would cause Sally a good deal of confusion – she would have to cross reference each request with AAA responses.
To overcome these issues, it is recommended to configure the mailbox to no longer send meeting requests to the resource mailbox's delegate
Hope this makes sense.
Thanks,
- Nagesh