Over the last several months, we have seen many customers adopting Microsoft Teams, even if their mailboxes are still hosted in an on-premises environment. One of the common issues in this scenario i...
Updated Nov 09, 2023
Version 8.0
Blog Post
Hi,
Can anyone provide some troubleshooting tips for Presence detection in Teams for mailboxes that are hosted on-premise?
My issue is that the presence does not change based off of a users calendar, they are always "Available" unless they actually join a meeting, then it updates to "In a call". I am looking to have it update to "In a meeting" based off the calendar entry or "Busy" etc. I know it can do this because I have another test environment where this behavior works... I'm thinking I maybe haven't set something up quite right in my live environment.
OAuth is configured correctly using the HCW and Free/Busy is working fine, both ways... 365 to on-prem and on-prem to 365.
Exchange version is 2016 CU16.
Many thanks