There are a number of client protocols offered by Exchange Online to allow email clients to send email from their mailboxes. One of the most widespread protocols is SMTP Authenticated Submission (als...
Updated Aug 30, 2024
Version 3.0
Blog Post
Hello Mike,
The change aligns the SMTP Auth Submission protocol with other protocols' behavior of having a submitted email go through the Outbox and then placed into the Sent Items folder once it is send out. This have been asked for by customers who find it difficult to troubleshoot issues sending emails without a record of successfully sent emails.
If storage is a problem, there is the option of creating a retention policy for the Sent Items folder to avoid having the 50GB/100GB mailbox size limit reached.
@Sean
I missed that this change was coming and have noticed the storage of emails in Sent Items in recent weeks - it confused me for a while!
You say, "This have been asked for by customers who find it difficult to troubleshoot issues sending emails without a record of successfully sent emails."
That's all well and good but I've not had any problems troubleshooting issues. I really don't want my Sent Item clogged up with emails sent from my scanner. Why can't this behaviour be turned off? Even if I were troubleshooting, I'd want to turn it off when I'd resolved my problem.
Is my only option to have a mailbox specifically for my scanner so that the Sent Items aren't seen?