Update October 19, 2026: The Change Optics Report is now Generally Available in Exchange Online. Please see the announcement: The Change Optics Report is now Generally Available in Exchange Online | ...
Updated Oct 19, 2026
Version 2.0
Blog Post
2 MIN READ
Change Optics Report released into Public Preview to showcase messages impacted by future changes
It's very nice to have the ability to see a report for messages sent via Direct Send. However, it seems there is an issue when exporting the report. No matter if you choose 7 days, 30 days or 90 days, the exported csv file only contains the messages that were loaded to the page at the time the export was initiated. To get the complete report you have to continually scroll to the bottom of the page and click "Load more" until the whole period is loaded. With tens of thousands of messages this doesn't seem very efficient, and I doubt this has been the intention...
Same for us. Getting reporting is great, but we are a large tenant with a high mail volume. Not being able to export the selected timeframe without first loading everything to the screen (which I have not even managed to do for a single day, much less 30 or 90 days) actually offers little value and we might as well not have this report at all.
If you're able to add an "Export All" option (as opposed to "Export Loaded", like the message trace offers), please don't cap it at 20,000 records (like the message trace export does). 20,000 records don't even give me one day's worth of data especially since I cannot exclude the NDRs and journaling emails sent from email address removed for privacy reasons.