MicrosoftI'm pretty sure my tenant got shut off. MS 365 support has been working on this problem for me for 3 days and I just now came across this thread. We have a support ticket app that uses POP or IMAP with SSL or TLS to retrieve ticket emails. The developer who wrote it has sold it and the new owner is not going to be adding support to it any time soon. So now Microsoft is forcing me to shop for and buy a new product, not to mention the amount of time and money it's going to cost me to setup and customize a new system. I guess the alternative is that I could pay Google to host my ticket system email account instead...
It really irritates me that I have not received any notice in my MS 365 Admin center before this change hit my tenant. And even more so to Google search and find this info since Microsoft 365 Support has not said anything about this potentially being the culprit while they have been trying to figure out why my ticket system has stopped retrieving emails for the last three days.
It's one thing to be able to secure our service account from getting hacked and stop it from sending spam. I'm sure you have some reason for not allowing clients the ability to use the connectors and IP policies already developed in our MS 365 tenants to secure our ability to use automated scripts to retrieve our emails safely. Whatever your reasoning was that made you think it was better to turn it off without allowing other secure options, it definitely didn't work out in terms of providing a good working solution to your customers who need it and pay you for it.
Thanks again for turning it off and wasting a bunch of my time and money without posting me any notice in my admin center. If I turn off something that my client's use every day, and I don't tell them it is happening, they stop being my clients and paying my bills really quick. Something to consider....
