MicrosoftI am now going on day three of not being able to access the Microsoft products we paid for. This has grinded our entire organization to a halt. I have called several times and each time they tell me I have to wait for a technician to call me back in order to do something as simple as reset a password. Nobody is calling me and this issue is not getting resolved. I am astounded at what a ridiculously stupid policy it is that causes businesses to go without e-mail, a cloud, or calendar for several days (weeks?) thereby losing revenue. I am even more astounded at the horrible customer service. Since this is causing businesses to lose money, it sure seems like there is a potential for a class action lawsuit.
