Blog Post

Exchange Team Blog
6 MIN READ

Announcing Public Preview of the New Message Trace in Exchange Online

The_Exchange_Team's avatar
Dec 16, 2024
Today, we are excited to announce that the Public Preview of the new Message Trace in the Exchange admin center (EAC) in Exchange Online will begin rolling out mid-December and is expected to be comp...
Updated Feb 05, 2025
Version 8.0
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Public Preview of the New Message Trace in Exchange Online","id":"message:4356561","revisionNum":10,"repliesCount":36,"author":{"__ref":"User:user:324116"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Blog:board:Exchange"},"conversation":{"__ref":"Conversation:conversation:4356561"},"messagePolicies":{"__typename":"MessagePolicies","canPublishArticleOnEdit":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","args":[]}},"canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":false},"shortScheduledTimezone":null},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4356561"},"teaser@stripHtml({\"truncateLength\":200})":" We are excited to announce that the Public Preview of the new Message Trace in the Exchange admin center (EAC) in Exchange Online. ","body@stripHtml({\"truncateLength\":200})":" Today, we are excited to announce that the Public Preview of the new Message Trace in the Exchange admin center (EAC) in Exchange Online will begin rolling out mid-December and is expected to be comp...","body@stringLength":"12032","rawBody":"

Today, we are excited to announce that the Public Preview of the new Message Trace in the Exchange admin center (EAC) in Exchange Online will begin rolling out mid-December and is expected to be completed by the end of December 2024. Admins will soon be able to access the new Message Trace and its capabilities by default when navigating to the Exchange admin center > Mail flow > Message Trace.

\n

As illustrated in the image below, the new Message Trace will be toggled “on” by default once the change has been deployed to your tenant. If you wish to disable the preview, you can do so by toggling this setting to “off.”  

\n\n

Key UI functionality changes

\n\n\n

Additional UI updates based on feedback

\n\n\n

Key cmdlet changes from Get-MessageTrace

\n

To utilize the new Message Trace functionality via the new PowerShell cmdlet Get-MessageTraceV2 please ensure you are using version 3.7.0 or later of the Exchange Online PowerShell V3 module.

\n\n

Since pagination will no longer be supported, you can utilize the EndTime parameter with the \"Received\" time of the last record of the query results and fill in the StartingRecipientAddresss parameter with RecipientAddress of the last record of the previous result. See the example below for more details.

\n

Example of differences between V1 and V2:

\n\n

For the sample data above, you can pull the first 10 records by either query:

\n

Old Message Trace

\n
Get-MessageTrace -StartDate '2024-11-01T00:00:00Z' -EndDate '2024-11-01T00:10:00Z' -Page 1 -PageSize 10
\n

New Message Trace

\n
Get-MessageTraceV2 -StartDate '2024-11-01T00:00:00Z' -EndDate '2024-11-01T00:10:00Z' -ResultSize 10
\n

To pull the next subsequent records, you could use either of the following queries.  In the V2 example below, we are using the StartingRecipientAddress of last recipient (r_1_010@contoso) from the previous results.

\n

Old Message Trace

\n
Get-MessageTrace -StartDate '2024-11-01T00:00:00Z' -EndDate '2024-11-01T00:10:00Z' -Page 2 -PageSize 10
\n

New Message Trace

\n
Get-MessageTraceV2 -StartDate '2024-11-01T00:00:00Z' -EndDate '2024-11-01T00:10:00Z' -ResultSize 10 -StartingRecipientAddress r_1_010@contoso.com
\n

Best practices

\n

To improve query performance, specify as many and as precise filters as possible.

\n

We highly recommended admins narrow the gap between StartDate and EndDate whenever possible. It is also recommended to set parameters, such as setting the SenderAddress when the sender is known.

\n

Use MessageTraceId when applicable for Powershell queries. Note this is required for querying data of messages sent to 1000+ recipients for PowerShell. EAC will support this by mid-February.

\n

Set the MessageTraceId (also known as NetworkMsgId in the message tracking log) when you are concerned with a specific message or when a message is sent to many recipients (e.g. over 1,000 this is required obtain complete results). Together with StartingRecipientAddress, you can retrieve the full data round by round. See the FAQ section for more details on StartingRecipientAddress.

\n

Frequently asked questions

\n

How can we tell if partial results are displayed?

\n

For Exchange Admin Center (EAC) users, scroll down to get more results until the data is complete. Users don't have to take any additional action, and V2 will load it automatically as user scrolls down to get additional results. For Exchange Online PowerShell cmdlet users, we are working on providing a hint in the output for the next query if the data is partial (expected within next few weeks). For now, users can utilize the sample script below to gather results continuously.

\n

Sample script:

\n
$mt = Get-MessageTraceV2 -<filters>
$nextRound = Get-MessageTraceV2 -<filters> -EndDate $mt[-1].Received.ToString(“O”)
\n

How could pagination from V1 be achieved in V2?

\n

Pagination is deprecated in V2 to ensure fair use of resources and query performance for all users. Instead, you can get results round by round. The results are ordered by Received in descending order first, then RecipientAddress in ascending order (case-insensitive). To get the next round of results, update the EndDate parameter to the Received value of the last data from the current round. Refer to the sample scripts in the previous section.

\n

When and how could we use the parameter: StartingRecipientAddress?

\n

The StartingRecipientAddress parameter is used to get the next round of data. StartingRecipientAddress,together with Received, can get the results round by round to get the complete results. In the next round, data that shares the same Received as the last result in the current round but has RecipientAddress that is alphabetically larger than the StartingRecipientAddress(case-insensitive), or older than the last result in the current round, will be output.

\n

Sample script:

\n
$mt = Get-MessageTraceV2 -<filters>
$nextRound = Get-MessageTraceV2 -<filters> -EndDate $mt[-1].Received.ToString(“O”) -StartingRecipientAddress $mt[-1].RecipientAddress
\n

Known differences and on-going updates

\n\n

We plan to eventually deprecate the old message trace UI and PowerShell command; we will share more details when the feature reaches General Availability.

\n

Microsoft 365 Messaging Team

","kudosSumWeight":12,"postTime":"2024-12-16T07:51:35.754-08:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLTNNa0Y5ZA?revision=10\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLU9teDA3Sg?revision=10\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLTVXSTZIaA?revision=10\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLVA3RVZpUg?revision=10\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDU","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLUJRdW9CRg?revision=10\"}"}}],"totalCount":5,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:announcements","text":"announcements","time":"2016-09-02T14:56:34.014-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:exchange online","text":"exchange online","time":"2016-07-01T10:01:46.940-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:tools","text":"tools","time":"2016-11-20T16:13:02.886-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:transport","text":"transport","time":"2019-07-01T14:54:00.698-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":6,"rawTeaser":"

We are excited to announce that the Public Preview of the new Message Trace in the Exchange admin center (EAC) in Exchange Online.

","introduction":"","coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""},"currentRevision":{"__ref":"Revision:revision:4356561_10"},"latestVersion":{"__typename":"FriendlyVersion","major":"8","minor":"0"},"metrics":{"__typename":"MessageMetrics","views":22260},"visibilityScope":"PUBLIC","canonicalUrl":"","seoTitle":"","seoDescription":null,"placeholder":false,"originalMessageForPlaceholder":null,"contributors":{"__typename":"UserConnection","edges":[]},"nonCoAuthorContributors":{"__typename":"UserConnection","edges":[]},"coAuthors":{"__typename":"UserConnection","edges":[]},"blogMessagePolicies":{"__typename":"BlogMessagePolicies","canDoAuthoringActionsOnBlog":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.blog.action_can_do_authoring_action.accessDenied","key":"error.lithium.policies.blog.action_can_do_authoring_action.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"revisions({\"constraints\":{\"isPublished\":{\"eq\":true}},\"first\":1})":{"__typename":"RevisionConnection","totalCount":10},"body":"

Today, we are excited to announce that the Public Preview of the new Message Trace in the Exchange admin center (EAC) in Exchange Online will begin rolling out mid-December and is expected to be completed by the end of December 2024. Admins will soon be able to access the new Message Trace and its capabilities by default when navigating to the Exchange admin center > Mail flow > Message Trace.

\n

As illustrated in the image below, the new Message Trace will be toggled “on” by default once the change has been deployed to your tenant. If you wish to disable the preview, you can do so by toggling this setting to “off.”  

\n\n

Key UI functionality changes

\n\n\n

Additional UI updates based on feedback

\n\n\n

Key cmdlet changes from Get-MessageTrace

\n

To utilize the new Message Trace functionality via the new PowerShell cmdlet Get-MessageTraceV2 please ensure you are using version 3.7.0 or later of the Exchange Online PowerShell V3 module.

\n\n

Since pagination will no longer be supported, you can utilize the EndTime parameter with the \"Received\" time of the last record of the query results and fill in the StartingRecipientAddresss parameter with RecipientAddress of the last record of the previous result. See the example below for more details.

\n

Example of differences between V1 and V2:

\n\n

For the sample data above, you can pull the first 10 records by either query:

\n

Old Message Trace

\n
Get-MessageTrace -StartDate '2024-11-01T00:00:00Z' -EndDate '2024-11-01T00:10:00Z' -Page 1 -PageSize 10
\n

New Message Trace

\n
Get-MessageTraceV2 -StartDate '2024-11-01T00:00:00Z' -EndDate '2024-11-01T00:10:00Z' -ResultSize 10
\n

To pull the next subsequent records, you could use either of the following queries.  In the V2 example below, we are using the StartingRecipientAddress of last recipient (r_1_010@contoso) from the previous results.

\n

Old Message Trace

\n
Get-MessageTrace -StartDate '2024-11-01T00:00:00Z' -EndDate '2024-11-01T00:10:00Z' -Page 2 -PageSize 10
\n

New Message Trace

\n
Get-MessageTraceV2 -StartDate '2024-11-01T00:00:00Z' -EndDate '2024-11-01T00:10:00Z' -ResultSize 10 -StartingRecipientAddress r_1_010@contoso.com
\n

Best practices

\n

To improve query performance, specify as many and as precise filters as possible.

\n

We highly recommended admins narrow the gap between StartDate and EndDate whenever possible. It is also recommended to set parameters, such as setting the SenderAddress when the sender is known.

\n

Use MessageTraceId when applicable for Powershell queries. Note this is required for querying data of messages sent to 1000+ recipients for PowerShell. EAC will support this by mid-February.

\n

Set the MessageTraceId (also known as NetworkMsgId in the message tracking log) when you are concerned with a specific message or when a message is sent to many recipients (e.g. over 1,000 this is required obtain complete results). Together with StartingRecipientAddress, you can retrieve the full data round by round. See the FAQ section for more details on StartingRecipientAddress.

\n

Frequently asked questions

\n

How can we tell if partial results are displayed?

\n

For Exchange Admin Center (EAC) users, scroll down to get more results until the data is complete. Users don't have to take any additional action, and V2 will load it automatically as user scrolls down to get additional results. For Exchange Online PowerShell cmdlet users, we are working on providing a hint in the output for the next query if the data is partial (expected within next few weeks). For now, users can utilize the sample script below to gather results continuously.

\n

Sample script:

\n
$mt = Get-MessageTraceV2 -<filters>
$nextRound = Get-MessageTraceV2 -<filters> -EndDate $mt[-1].Received.ToString(“O”)
\n

How could pagination from V1 be achieved in V2?

\n

Pagination is deprecated in V2 to ensure fair use of resources and query performance for all users. Instead, you can get results round by round. The results are ordered by Received in descending order first, then RecipientAddress in ascending order (case-insensitive). To get the next round of results, update the EndDate parameter to the Received value of the last data from the current round. Refer to the sample scripts in the previous section.

\n

When and how could we use the parameter: StartingRecipientAddress?

\n

The StartingRecipientAddress parameter is used to get the next round of data. StartingRecipientAddress,together with Received, can get the results round by round to get the complete results. In the next round, data that shares the same Received as the last result in the current round but has RecipientAddress that is alphabetically larger than the StartingRecipientAddress(case-insensitive), or older than the last result in the current round, will be output.

\n

Sample script:

\n
$mt = Get-MessageTraceV2 -<filters>
$nextRound = Get-MessageTraceV2 -<filters> -EndDate $mt[-1].Received.ToString(“O”) -StartingRecipientAddress $mt[-1].RecipientAddress
\n

Known differences and on-going updates

\n\n

We plan to eventually deprecate the old message trace UI and PowerShell command; we will share more details when the feature reaches General Availability.

\n

Microsoft 365 Messaging Team

"},"Conversation:conversation:4356561":{"__typename":"Conversation","id":"conversation:4356561","solved":false,"topic":{"__ref":"BlogTopicMessage:message:4356561"},"lastPostingActivityTime":"2025-03-31T06:22:23.647-07:00","lastPostTime":"2025-03-31T06:22:23.647-07:00","unreadReplyCount":36,"isSubscribed":false},"ModerationData:moderation_data:4356561":{"__typename":"ModerationData","id":"moderation_data:4356561","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLTNNa0Y5ZA?revision=10\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLTNNa0Y5ZA?revision=10","title":"newmt01.jpg","associationType":"BODY","width":1150,"height":996,"altText":""},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLU9teDA3Sg?revision=10\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLU9teDA3Sg?revision=10","title":"newmt02.jpg","associationType":"BODY","width":1010,"height":908,"altText":""},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLTVXSTZIaA?revision=10\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLTVXSTZIaA?revision=10","title":"newmt03.jpg","associationType":"BODY","width":962,"height":600,"altText":""},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLVA3RVZpUg?revision=10\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLVA3RVZpUg?revision=10","title":"newmt04.jpg","associationType":"BODY","width":2016,"height":782,"altText":""},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLUJRdW9CRg?revision=10\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MzU2NTYxLUJRdW9CRg?revision=10","title":"newmt06.jpg","associationType":"BODY","width":1852,"height":1182,"altText":""},"Revision:revision:4356561_10":{"__typename":"Revision","id":"revision:4356561_10","lastEditTime":"2025-02-05T03:13:04.031-08:00"},"BlogReplyMessage:message:4359748":{"__typename":"BlogReplyMessage","id":"message:4359748","conversation":{"__ref":"Conversation:conversation:4356561"},"author":{"__ref":"User:user:162671"},"revisionNum":4,"uid":4359748,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:Exchange"},"subject":"Re: Announcing Public Preview of the New Message Trace in Exchange Online","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4359748"},"parent":{"__ref":"BlogTopicMessage:message:4356561"},"body":"

Glad to see improvements coming to this area, can't recall when it was last time!

90 days and subject filtering is something which will surely add value from OnPrem times.

We do understand sometimes MS might run into performance issues due to pagination, however the solution needs to be simple and workable. Instead of making it more difficult to get the dump.

The current options like commented by alexandruliviunita are confusing and doesn't appear to be able to provide the same results.

Get-MessageTrace -SenderAddress <emailaddress> -PageSize 5000 -Page 1000 | measure

 

\"The PageSize parameter specifies the maximum number of entries per page. Valid input for this parameter is an integer between 1 and 5000. The default value is 1000.\"

 

","body@stringLength":"2787","rawBody":"

Glad to see improvements coming to this area, can't recall when it was last time!

90 days and subject filtering is something which will surely add value from OnPrem times.

We do understand sometimes MS might run into performance issues due to pagination, however the solution needs to be simple and workable. Instead of making it more difficult to get the dump.

The current options like commented by alexandruliviunita are confusing and doesn't appear to be able to provide the same results.

Get-MessageTrace -SenderAddress <emailaddress> -PageSize 5000 -Page 1000 | measure

 

\"The PageSize parameter specifies the maximum number of entries per page. Valid input for this parameter is an integer between 1 and 5000. The default value is 1000.\"

 

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Announcing Public Preview of the New Message Trace in Exchange Online","moderationData":{"__ref":"ModerationData:moderation_data:4360295"},"body":"

Thank you, Satyajit321for your thoughtful comments and feedback. This is Qingjun from Microsoft 365 Messaging Team. We're pleased to hear that you're glad about the improvements coming to the Message Trace feature. We'd like to address each of your points to provide clarity:

\n

 

\n\n

 

\n

We will update the blog post to provide a more detailed explanation of how this parameter works and how it helps in retrieving subsequent records while minimizing duplication.

\n

 

\n\n

 

\n

You raised a valid concern about how admins can be aware of messages with over 1000 recipients to avoid partial results. We plan to implement a warning notification in such cases. This warning will inform admins when a message has more than 1000 recipients, so they can query that specific message using the MessageTraceId to retrieve all recipient data.

\n

 

\n\n

 

\n

We appreciate your feedback on this matter. Could you please clarify why it is necessary to count up to 5M directly without knowing the results of previous pages? In the new message trace, we recommend narrowing down the query duration and specifying filters to achieve the expected results more efficiently. For data dumping, narrowing down the query duration will also enhance query performance. We will update the blog with more details.

\n

 

\n\n

 

\n

No plan for enhanced summary report.

\n

 

\n\n

 

\n

Thanks for pointing it out. We initially planned to support a larger result size but encountered issues that prevented this. We will update the blog post to accurately reflect this information and avoid any confusion.

We truly appreciate your feedback, as it helps us improve both our communication and the features we offer. Your input is valuable in ensuring that the new Message Trace meets the needs of admins. Please feel free to share any additional thoughts or questions you might have.

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Qingjun_Chenthank you for your detailed response and planned actions. Please find the addtional information as requested and few more questions.

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Thanks Satyajit321 for sharing the scenario.

\n

It appears that you need the capability to obtain the total count for given filters. Will this address the issue?

\n

No changes to the existing enhanced summary report in near future. Our ultimate goal is to transition to real-time data, as the current process is slow. To achieve this, we need to eliminate some events and properties to save storage. Could you please share the events and properties you are using for the reports?

\n

Thanks,

\n

Qingjun

\n

M365 Messaging Team

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