Blog Post

Exchange Team Blog
2 MIN READ

Announcing General Availability of the new Exchange admin center

ScottSchnoll's avatar
ScottSchnoll
Former Employee
Apr 28, 2021

The new Exchange admin center (EAC) is a modern, accessible, web-based management portal for managing Exchange Online that is based on the Microsoft 365 admin center experience. The new EAC is simple and accessible, and it enables you perform tasks like restoring mailboxes, migrating data, and much more.

Since entering Public Preview in June 2020, over half a million admins around the world have used it. We thrived on the feedback of our early adopters and we have steadily improved the new EAC with the help from a great community of early users.

Today, we are excited to announce that the new EAC is now generally available for customers (including GCC customers) in 10 languages. With this announcement, we are also releasing a new dashboard, new usability features, and several intelligent reports to help admins be more productive in their work. The new EAC is expected to be available to customers in GCC High in early August 2021, and to customers in DoD near the middle of calendar year 2022.

Here are some highlights:

  1. Personalized Dashboard, Reports, Insights - The new EAC offers actionable insights and includes reports for mail flow, migration, and priority monitoring.
  2. Azure Cloud Shell - Cloud Shell is a browser-accessible shell that provides a command-line experience built with Azure management tasks in mind. It enables admins to choose a shell experience that best suits their workstyle.
  3. Mailbox management and recover deleted items - Recipient management is one of the most crucial tasks that admins perform. The new EAC now includes easier mailbox management.
  4. Modern, simplified management of Groups - The new EAC also enables you to create and manage 4 types of groups: Microsoft 365 Groups, distribution lists, mail-enabled security groups, and dynamic distribution lists.
  5. Migration - The new EAC supports various kinds of migrations, including cross-tenant migrations for M&A scenarios, and automation Google Workspace/G-Suite migrations.
  6. Left navigation panel - The new EAC also includes a new left navigation panel to make it easier to find features.

You can access EAC today at https://admin.exchange.microsoft.com.

To learn more, check out https://docs.microsoft.com/en-us/exchange/exchange-admin-center.

Take a tour of the new EAC at https://www.microsoft.com/en-us/videoplayer/embed/RE4FqDa.

Updated Aug 05, 2021
Version 4.0

26 Comments

  • JonasBack's avatar
    JonasBack
    Iron Contributor

    MatthiasMichl Agree on all points.

     

    With mailboxes/groups I suggest putting it in ONE view and then make it easy to filter out if you just want to see for example Distribution Lists

  • MatthiasMichl's avatar
    MatthiasMichl
    Brass Contributor

    Discovered a few annoying things with the new Admin Center:

    - you can not see the "member of" any longer to check for group memberships

    - splitting the groups into sections (e. g. having all group types in one list in the old EAC

    - list all mailboxes in one view (e. g. filter for Shared mailboxes rather than having an own tab for each type like in the old EAC)

    => inconsistent experience for mailbox and groups and is exactly the opposite as in old EAC

    - adding mailbox delegation is weird (you have to click add permissions first... but you usually tend to immediately use the search field first)

    - adding send on behalf permission for shared mailboxes is still missing (it also was missing in the on-prem EAC as well as the old online EAC). You will have to leverage PS for that, while you have that grant send on behalf for regular mailboxes. This was and is a design flaw in my mind. You can add the read and manage permissions from the GUI, but not send on behalf.)

  • Peter Forster's avatar
    Peter Forster
    Brass Contributor

    ScottSchnoll  Any plans to add the "Mobile" functionality from the old Exchange Admin center to the new one?

    What about all the other stuff still missing - is it planned to fully migrate all settings to the new portal?

  • tratz1210's avatar
    tratz1210
    Brass Contributor

    I am still using the quarantine feature on EAS devices.  Unfortunately it wasn't added to the new EAC so I am stuck using the old EAC

  • jvanbeusekom's avatar
    jvanbeusekom
    Brass Contributor

    It is an nice admin center. But I really hope the time it takes to retrieve permissions on an mailbox is going to be improved. Because often that really takes a while.