Nicole,
I'm experiencing high latency with on my 5.5 servers, due to some poor configuration when the servers were originally built. Although write-back cache is enabled, with battery backup (SmartArray 5i with internal disks), and my avg disk sec/transactions are low, I think the cache is full, and it's not flushing out to disk fast enough. Disk usage% time can spike at over 1100, and over 2 hours in the A.M. it can average over 500%, with disk queue lengths hovering around 7. Only 4 spindles for the database in a RAID5, and I know that the server is pounded flat. Would increasing the read cache size help me out on this, or am I wasting time until I convince them to buy the SAN?