Migrating from Office 2016\2019 to Microsoft 365 Apps

Jeremym125 You should use the Office log collector tool to collect logs from a machine which you feel should have transitioned. Download Microsoft 365 Apps Deployment Log Collector from Official Microsoft Download Center This tool makes it easy to see the policies which are present on the machine and use a tool like Notepad++ to search all log files for string 'unexpected'. Majority of time this is sufficient to provide a clue regarding the configuration issue. With project deadline approaching, consider reaching out to MS Support as well for consultation.