First published on TECHNET on Feb 23, 2019
It’s me Anil Abraham again with a quick blog. These days my job involves walking into customers and talking about modern device management and how to...
What we are seeing and experiencing is devices that have multiple users logging in, or where a device has been transitioned to another users without being reset/reimaged. That device still has the user profiles for multiple people. Those stale users then fail the "Is Active" setting for the Built-in Device Compliance policy (not logged on < 30 days) and mark the whole device Not Compliant. We have been advised by Microsoft that these stale logins do not eventually disappear off the device nor from MEM (unless they are genuine leavers that account gets deleted or de-licensed). The only solution is to delete the stale users profile off the device. This seems like a sledgehammer to crack a nut, and that user may one day log on again, or may have had valid data in the profile that should not be deleted.