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Core Infrastructure and Security Blog
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Enabling Remote Help and Supporting Users with Intune

AtilGurcan's avatar
AtilGurcan
Icon for Microsoft rankMicrosoft
Mar 06, 2023
Enabling Remote Help on Tenant Remote help for Intune is a premium add-on that is licensed separately. So, first step in enabling Remote help is either purchasing its license for the end users or h...
Snippet from Tenant Administration - Remote Help View
Updated Feb 17, 2025
Version 2.0
AtilGurcan
Warbux79's avatar
Warbux79
Copper Contributor
Apr 23, 2024

Is there any plan to support unattended access via remote help? My org is considering the suite, we are using the trial but we are having a hard time justifying the cost of the suite because we will still need to keep our current remote support software for unattended access.