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Experiencing ingestion latency Issue in Azure portal for Log Analytics - 03/10 - Resolved

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Azure-Monitor-Team
Former Employee
Mar 10, 2021
Final Update: Wednesday, 10 March 2021 19:10 UTC

We've confirmed that all systems are back to normal with no customer impact as of 03/10, 18:45 UTC. Our logs show that the incident started on 03/10, 17:20 UTC and that during the 1 hour and 25 minutes that it took to resolve the issue some of the customers experienced delayed log ingestion if their Workspaces is in the West Europe region.
  • Root Cause: The failure was due to an issue in one of our backend services.
  • Incident Timeline: 1 Hours & 25 minutes - 03/10, 17:20 UTC through 03/10, 18:45 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Saika

Initial Update: Wednesday, 10 March 2021 18:34 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience delayed log ingestion if their workspace is in the West Europe region.
  • Work Around: none
  • Next Update: Before 03/10 20:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Jack Cantwell

Updated Mar 10, 2021
Version 2.0
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