Final Update: Friday, 21 January 2022 12:30 UTC
We've confirmed that all systems are back to normal with no customer impact as of 01/21, 12:15 UTC. Our logs show the incident started on 01/21, 08:00 UTC and that during the 4 hours & 15 minutes that it took to resolve the issue, some customers using Application Insights in West Central US may have experienced data latency and misfired alerts.
- Root Cause: The failure was due to an issue with backend dependency service.
- Incident Timeline: 4 hours & 15 minutes - 01/21, 08:00 UTC through 01/21, 12:15 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this inciden.t caused.
-Surya
Initial Update: Friday, 21 January 2022 10:39 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience data latency and misfired alerts in West Central US region.
We are aware of issues within Application Insights and are actively investigating. Some customers may experience data latency and misfired alerts in West Central US region.
- Work Around: None
- Next Update: Before 01/21 14:00 UTC
-Anmol
Updated Jan 21, 2022
Version 4.0