Experiencing Data Latency issue in Application Insights - 06/16 - Resolved

Final Update: Thursday, 16 June 2022 19:07 UTC

We've confirmed that all systems are back to normal with no customer impact as of 6/16, 18:07 UTC. Our logs show the incident started on 6/16, 17:44 UTC and that during the 23 minutes that it took to resolve the issue. Some customers may have experienced intermittent metrics data gaps and incorrect alert activation.

• Incident Timeline: 23 minutes - 6/16, 17:44 UTC through 6/16, 18:07 UTC

• Impacted Region: Canada-Central

• Root Cause: We have identified a throttling limit resulting in the service to experiencing an operational threshold

• Mitigation: Throttling limit was increased, allowing for the service to become healthy.

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Vignesh