Experiencing Data Access issue in Azure Portal for Many Data Types - 04/21 - Resolved

Final Update: Wednesday, 21 April 2021 02:14 UTC

We've confirmed that all systems are back to normal with no customer impact as of 04/21, 01:31 UTC. Our logs show the incident started on 04/21, 01:15 UTC and that during the 16 minutes that it took to resolve the issue some of the customers might have experienced issues accessing data and missed or delayed alerts in West US2 region.

• Root Cause: The failure was due to an issue in one of our backend services.
• Incident Timeline: 16 minutes - 04/21, 01:15 UTC through 04/21, 01:31 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Saika