Final Update: Tuesday, 09 March 2021 08:29 UTC
We've confirmed that all systems are back to normal with no customer impact as of 3/9, 07:20 UTC. Our logs show the incident started on 3/9, 06:40 UTC and that during the 40 minutes that it took to resolve the issue some of the customers may have experienced intermittent data latency, data access and missed or delayed alerts in West Europe region.
We've confirmed that all systems are back to normal with no customer impact as of 3/9, 07:20 UTC. Our logs show the incident started on 3/9, 06:40 UTC and that during the 40 minutes that it took to resolve the issue some of the customers may have experienced intermittent data latency, data access and missed or delayed alerts in West Europe region.
- Root Cause: The failure was due to a backend dependency.
- Incident Timeline: 40 Minutes - 9/3, 06:40 UTC through 9/3, 07:20 UTC
-Soumyajeet
Published Mar 09, 2021
Version 1.0
