Experiencing Data Access Issue in Azure and OMS portal for Log Analytics in South East Australia- 08/22 - Mitigated

Final Update: Wednesday, 22 August 2018 02:51 UTC

We've confirmed that all systems are back to normal with no customer impact as of 08/22, 01:00 UTC. Our logs show the incident started on 08/21, 23:00 UTC and that during the 2 hours that it took to resolve the issue 15% of customers experienced intermittent data access issues.

• Root Cause: The failure was due to an issue in one of our dependent platform services..
• Incident Timeline: 2 Hours - 08/21, 23:00 UTC through 08/22, 01:00 UTC

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Leela