Experiencing Alerting failure for Log Search Alerts in USGov VA - 04/22 - Resolved

Final Update: Thursday, 22 April 2021 08:47 UTC

We've confirmed that all systems are back to normal with no customer impact as of 04/22, 08:45 UTC. Our logs show the incident started on 04/22, 07:00 UTC and that during the 1 hour and 45 minutes that it took to resolve the issue some customers may have experienced issues with missed or delayed Log Search Alerts in USGov Virginia region.

• Root Cause: The failure was due to configuration changes.
• Incident Timeline: 1 Hour & 45 minutes - 04/22, 07:00 UTC through 04/22, 08:45 UTC
  

We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.

-Mohini