To help AI Agents make well-informed decisions with confidence, knowledge serves as the foundation for generating accurate and grounded responses. By integrating comprehensive and precise data, Azure AI Agent Service enhances accuracy and delivers effective solutions, thereby improving the overall customer experience. Azure AI Agent Service aims to provide a wide range of knowledge tools to address various customer use cases, encompassing unstructured text data, structured data, private data, licensed data, public web data, and more.
Today, we are thrilled to announce the public preview of two new knowledge tools - Microsoft Fabric and Tripadvisor – designed to further empower your AI agents. Alongside existing capabilities such as Azure AI Search, File Search, and Grounding with Bing Search tools, these new integrations provide even broader coverage. This post will explore how these capabilities can empower your AI agents to be more intelligent and knowledge-driven, as well as enterprise-ready features to ensure data security.
Key Capabilities
Empower Data-Driven Decisions with Microsoft Fabric
The Microsoft Fabric tool connects your AI agents with customized, conversational data agents built in Microsoft Fabric. Fabric data agents are AI-powered assistants that can learn, adapt, and deliver insights instantly, allowing you to reason over structured and semantic data. With Fabric data agents, you can easily create conversational experiences over enterprise data from multiple data sources and enhance your AI agents with analytics capabilities in just a few clicks.
At the heart of Fabric is OneLake—a single, unified, and governed data lake that connects departments, applications, and teams. Whether data is directly ingested or mirrored from external systems, like Snowflake or other third‑party databases, OneLake consolidates it into a common, open data format. This unified repository not only simplifies data management but also serves as a comprehensive knowledge source for AI agents, ensuring that insights are grounded in a complete view of your organization’s data. Fabric data agents can determine when to use specific data, how to combine it, and what insights matter most. This seamless integration between Fabric and Azure AI Agent Service enables organizations to develop agents with additional quantitative insights from data in OneLake, leading to data-driven decision-making.
Built into this integration are enterprise-ready features such as Identity Passthrough/On-Behalf-Of(OBO) authentication to ensure end users only receive AI agent responses based on data they have access to. With this, Azure AI Agent Service uses end user’s identity to authorize and retrieve data they have access to. Based on end user’s accessible data, Fabric data agents will perform data analysis and return to agent. Therefore, it gives you built-in access control and management over your private data.
“We see data agents as a conversational capability layer we can use to ‘talk’ to our data, understand it, and derive different insights in support of our daily decision making,” says Genis Campa, head of Products Strategy at NTT DATA. "By significantly improving real-time actionable insights, Azure AI and Fabric help elevate business outcomes as well as human potential.”
Enrich Responses with Your Licensed Data
In addition to private data and public web data, you can also ground your AI agent with specialized data from licensed data providers, such as Tripadvisor. Grounding with your licensed data will improve AI agent response quality with fresh, well-maintained and trusted data.
As one of the first licensed data providers, Tripadvisor enables AI agents to utilize its comprehensive dataset to develop innovative solutions, such as travel booking assistance, that significantly enhance customer experiences. With millions of unique data points and reviews, Tripadvisor's information can be applied to various AI applications requiring reliable data about hotels, restaurants, experiences, and more.
"Trust and accuracy are critical in AI decision-making. By integrating Tripadvisor’s extensive, high-quality, privacy-preserved data into Azure AI Agent Service, we're empowering businesses to deliver smarter and more personalized in-context travel recommendations based on real traveler insights. This collaboration strengthens AI's ability to provide meaningful guidance, helping travelers make informed travel planning and booking choices with confidence.” - Rahul Todkar, Vice President, Head of Data and AI at Tripadvisor.
Get Started
Try out these new tools with your Azure AI Agent:
Learn More
- Fabric Data Agent integration with Azure AI Agent Service
- Get your data AI ready with Microsoft Fabric. Skill-up with this Plan on Microsoft Learn to learn how to ingest, store, and monitor your data to ensure AI-readiness.
Learn more about FabCon at https://aka.ms/fabcon
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