In 2022, we announced the deprecation of QnA Maker by March 31, 2025 with a recommendation to migrate to Custom Question Answering (CQA). In response to feedback from our valued customers, we have decided to extend the availability of certain functionalities in QnA Maker until October 31, 2025. This extension aims to support our customers in their smooth migration to Custom Question Answering (CQA), ensuring minimal disruption to their operations.
Extension Details
Here are some details on how the QnA Maker functionality will change:
- Inference Support: You will be able to continue using your existing QnA Maker bots for query inferencing. This ensures that the QnA Maker bots remain operational and can be used as they are currently configured until October 31, 2025.
- Portal Shutdown: The QnA Maker portal will no longer be available after March 31, 2025. You will not be able to make any edits or changes to your QnA Maker bots through the online QnA Maker portal.
- Programmatic Bot Changes: You will be able to make changes to your QnA Maker bots programmatically via the QnA Maker API. In preparation for this change, we recommend that you migrate all of your knowledge bases to your offline storage before the portal is shutdown on March 31, 2025.
Looking Ahead
After October 31, 2025, the QnA Maker service will be fully deprecated, and any query inferencing requests will return an error message. We encourage all our customers to complete their migration to CQA as soon as possible to avoid any disruptions.
We appreciate your understanding and cooperation as we work together to ensure a smooth migration.
Thank you for your continued support and trust in our services.
Microsoft