This rapid evolution of generative AI (GenAI) is transforming how enterprises modernize business processes. At the center of this shift is Generative AI Operations (GenAIOps), an emerging discipline that combines systematic evaluations (Evals) with operational management to drive better decision-making, innovation, and efficiency. As enterprises increasingly embed AI-powered insights into critical workflows, the need for rigorous, transparent evaluation frameworks is no longer optional—it’s essential. Systematic assessments ensure that GenAI models are safe, reliable, and aligned with business goals, enabling organizations to maximize value while minimizing risk.
Contributors and Reviewers: Jay Sen (C), Anthony Nevico (C), Chris Kahrs (C), Anurag Karuparti (C), John De Havilland (R)
Key drivers behind GenAI Evaluation
Risk Mitigation and Reliability:...
Updated Apr 29, 2025
Version 1.0
anuragsirish
Microsoft
Microsoft