In this blog post, we'll explore how to create an AI-driven voice assistant capable of handling medical appointment bookings through natural conversation. Leveraging Microsoft Semantic Kernel, Azure Communication Services (ACS), and Microsoft Graph API, this assistant seamlessly integrates voice interactions with backend scheduling systems.
Introduction
Imagine having an intelligent assistant that can schedule appointments for you over a phone call. The Appointment Booking Assistant is exactly that – a voice-driven AI agent that answe...
Updated Apr 28, 2025
Version 3.0
Sunil_Sattiraju
Microsoft
Microsoft