Nov 04 2023 04:58 PM - edited Nov 05 2023 01:42 AM
Hello there!
Hello, I am an Insider since 2015 and I have digital license for Windows linked to my account. Recently my hard drive died and I had to replace it with a new one. I preformed a fresh installation of Windows 11 Pro. After I logged in in my Microsoft account my system wasn't activated and I am getting error 0xC004F213. I contacted twice Microsoft's live support, but the issue wasn't solved.
I already tried with the troubleshooter, but it shows this:
The option I changed hardware on this device... is not working too.
According to winver the system is licensed correctly.
As I said I am an Insider before the release of Windows 10 and I reinstalled and changed devices a lot of times and I never faced this issue.
System details:
Edition Windows 11 Pro
Version 23H2
Installed on 4.11.2023 г.
OS build 22635.2700
Experience Windows Feature Experience Pack 1000.22678.1000.0
Nov 05 2023 11:32 PM
Nov 05 2023 11:38 PM
Nov 06 2023 12:01 AM
Nov 06 2023 12:07 AM
I used this PC for 2 years without any problem and the license should be linked to my account, not to my device. I have no idea if there were any changes from Microsoft's side regarding that.
Nov 06 2023 12:43 AM
We have similar issues with M365 E5 License, Windows 11 should be Enterprise, not Pro. And the Subscription License is not active...
Nov 06 2023 12:47 AM
Nov 06 2023 01:22 AM
Thank you for your reply.
I do not have WindowsUpdate\DoNotConnectToWindowsUpdateInternetLocations key in HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\