User Profile
Mark_Stamatiades
Copper Contributor
Joined Mar 09, 2021
User Widgets
Recent Discussions
Re: Participants not showing up on camera BUT camera shows for others
Hi everyone. I was having this same issue recently. I could not see anyone's video unless screen sharing was enabled. Also, once it was enabled certain colleagues of mine stated that suddenly MY camera would turn off for them. I managed to solve the problem though by doing the following: Uninstall Teams from Programs & Features Close any applications that may be using any Teams add-ins (e.g. Outlook) Delete/rename the following folders: %LocalAppData%\Microsoft\Teams %LocalAppData%\Microsoft\TeamsMeetingsAddin %AppData%\Microsoft\Teams %LocalAppData%\SquirrelTemp Download and install the latest version of Teams Once I had done all of that the problem seemed to disappear. I'm able to see people again in group calls and meetings without screen sharing enabled and they seemed to see me OK as well once sharing was enabled. Important: This will remove any configuration settings you have made to Teams (e.g. audio/video options, theme) so you will need to reconfigure them again. Hope it works for you.63KViews0likes0Comments
Recent Blog Articles
No content to show