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kcourtney
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Joined Jun 12, 2020
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Re: Outlook for Mac 2019 - Search not working :-(
splasch Struggled with this issue for a customer on Catalina macOS 10.15.5 (19F101), Outlook Build 16.39 (20061000). Tried all re-indexing steps, new Outlook Identity, new Mac User profile, removing and reinstall Office, moving profile folders out and back into default Group Containers directory, nothing worked. Only fix that was able to get search working was to switch Outlook to "New Outlook" GUI (https://support.microsoft.com/en-us/office/the-new-outlook-for-mac-6283be54-e74d-434e-babb-b70cefc77439). This immediately fixed search. User needed to acclimate to the layout, but that was manageable. Hope this helps.10KViews1like3Comments
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