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chtranMSFT
Joined 9 years ago
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Re: Assigned members do NOT get email notifications
jindals1 To answer you questions for 3 and 4 - for comments, you only get an email notification in your inbox if you have commented on the task previously. All comments will result in emails sent to the group mailbox however. We recognize this behavior isn't ideal and are working on ways to improve it so that assignees will receive notifications if someone comments on their tasks.2.7KViews0likes1CommentRe: Not receiving Planner comments in Outlook inbox
Thanks to all for the input and suggestions, it's very appreciated! We definitely hear the feedback that this experience needs to be improved, specifically those assigned to a task should be updated on comments to their tasks. Unfortunately I don't have an update to share at this time, but I can say this is something our team is continuing to work on and it's not something we've forgotten about. As soon as I have an update, I'll make sure to update this thread.17KViews4likes7CommentsRe: Not receiving Planner comments in Outlook inbox
prhora HustleFlow Jason Drew Hi everyone - the article linked by kombaiah Murugan is accurate in describing the expected behavior for comments. Every task comments always triggers a mail to the group mailbox, and one of the top complaints we received from customers was how Planner comment emails would also appear in their personal inboxes, creating unwanted clutter. This was because these users were following the group, using the group like a DG for team communications and task comments weren't relevant to them. Since unfollowing the group wasn't an option, the ask was to stop sending comment emails to users' inboxes. Our change prevents task comment emails from appearing in personal inboxes, even if you are following the group, however all task comments will continue to be sent to the group mailbox. HustleFlow If you had the ability to @ mention someone in the comments (triggering a notification directly to the person) - would that solve your scenario around asking for updates? For others on the thread, was there a specific use case you wanted to achieve by having all task comments going into every team member's personal inbox? We received a lot of feedback that most tasks were only relevant to 1 or 2 people and having the entire team get a comment email in their inbox was too broad an audience and intrusive for those who didn't care about the task. It's unfortunate that our change impacted your scenarios, and I thank you for the feedback. Understanding how you used this feature with your team will help us figure out how to improve so we can enable your scenarios while ensuring we minimize the noise for those who didn't want comment emails in their inbox.34KViews4likes26CommentsGet the Planner mobile app on iPhone, iPad, and Android!
Capture tasks, update progress, continue conversations and more with the Planner mobile app on iPhone, iPad, and Android. Download the app now: Planner for iOS Planner for Android Frequently asked questions What is Planner? Planner provides a simple, visual way to organize teamwork. The Planner mobile app for iOS and Android enables your team to organize and assign tasks, share files, chat about what you’re working on and get updates on progress. How can I access Planner? If you’re new to Planner, you can install the Planner mobile apps to start creating and building your plans. If you don’t have an eligible license of Office 365, please visit our product page to learn more about which subscriptions include Planner. If you have an eligible license and would like to learn more about Planner, please visit our support page. Which features are coming next? We continually update our apps and plan to add more types of push notifications soon. We look forward to hearing your feedback about how we can improve the Microsoft Planner mobile experience. Where can I learn more about the functionality of the Planner mobile app? Please visit iOS supportand Android support to learn more about features and functionality of the mobile app.6.9KViews2likes2CommentsRe: Norway excluded in Planner app?
Thanks for this feedback, our team has recently deployed a fix that should resolve the issue. While we support Norway for SMS, we've also recently added the ability to email yourself a download link as well, so if SMS doesn't work please try the email option.1.1KViews0likes0Comments