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Lars_Christensen1970
Brass Contributor
Joined Jan 23, 2019
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Re: Teams call controls on jabra headset not working
That was a short success 😞 we now see issuses with outgoing call, where it isn't possible to hang up on headsets (Call control). Ingoing calls seems to work??! (Running Microsoft Teams version 1.3.00.26064 (64-bit).) Is this a generel error? Are you experience the same?13KViews0likes1CommentRe: Teams call controls on jabra headset not working
Hi! I my case I didn't have Jabra Direct installed. So I don't think that this is the root cause? But I will definitely try this! btw. since I replied in this thread, the version of Teams app has changed from 1.3.00.21759 to 1.3.00.24755. Could MS have done any changes in this matter in the update??17KViews1like18CommentsRe: Teams call controls on jabra headset not working
This is really strange! I have this with two Teams users on the SAME PC with SAME logged in user and same Teams app version. When "user 1" is logged in Teams call controls works fine on a Jabra Engage 75 headset. When I log "user 1" out of Teams and switch to "user 2" NO call control works! What in the users Teams profile can do the change?? Same politics and both in "Teams Only" mode! This is really strange.....18KViews1like22CommentsRe: Teams call controls on jabra headset not working
Same issue here! I have tested a bit in our environment. Have tested among several headset brands, Sennheiser, Jabra etc., We have several different builds of Windows 10, primarily 1809 and 1909. My tests shows that the call control problem WASN'T solved in general in 1909! Another funny thing came out in my tests. Tested on a win10 1909 client with Jabra Engage 75 connected. On the same domain user I found that for Teams "user 1" that call control worked fine. Logged in Teams "user 2" and here call controls did not work !! ALL users run in Teams only mode. What on Teams user setting level can do the outcome? owler_7741KViews1like1Comment
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