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FKerling
Copper Contributor
Joined 3 years ago
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Persistent Sound issue Teams
After some troubleshooting, and hearing that multiple of my colleagues have the same issue, I thought I'd share here. It basically kills teams as a conversational tool for me, and it appears to be a specific teams issue. Issue: Upon entering a call/teams-meeting all sound cuts out from all playback devices. The moment you leave a call, sound works again and you even hear the 'hang up' sound. Observations: It seems to block all sounds, I've tried with 2 separate BT devices. It blocks sound out, but the system appears to register sound unabated. The green bars in the volume mixer still go up and down for every application, including teams. To confirm this I made a loopback recording, and the sound is still registered by the system. Teams seems to make some sort of windows-override between the software and the hardware layer. Stops the moment you 'leave' the call, so it is an override that only occurs once you enter a call. Even if I choose the option 'join without audio', the issue happens. Only the desktop app affects it, the teams web interface doesn't make the issue. What I've tried: Rebooting worked once, but than the issue recurred after a few minutes Rebooting again stopped working to resolve the issue Re-installing sound devices make no difference, issue persists Re-installing teams once managed to solve the issue, but it recurred after a few minutes Re-installing teams stopped working to resolve the issue Switching or selecting different playback devices makes no difference. Disabling, or removing sound editing application (NVIDIA Broadcast) makes no difference.1.9KViews1like1Comment
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