Recent Blog ArticlesNewest TopicsMost LikesTagged:TagDeployment of AI in Support: An interview with Jason Weum Ross Smith interviews Jason Weum on the deployment of artificial intelligence in support at Microsoft. Behind the Scenes: Talking AI and Copilot with Microsoft Customer Support Engineers Commercial Support Engineers discuss their journey with AI and experience helping customers use Copilot for Microsoft 365. The Future of Customer Support: Creativity in Customer Support | An Interview with ChatGPT An interview with Chat GPT on creativity in customer support. Modern Work Supportability - Celebrating Women’s History Month In honor of Women's History Month, we interview a few women on the Modern Work Supportability team! The Future of customer support: Empathy and compassion. An interview with ChatGPT Learn how empathy and compassion play an important role in customer support. The future of customer support: How technology is changing the game: A discussion with ChatGPT What does the future hold for customer support? Find out what ChatGPT thinks in this blog post! How to secure Exchange Online and ensure connectivity for customers Learn how to secure your Exchange Online environment by upgrading to modern authentication.