Published
Feb 15 2019 04:27 PM
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First published on TECHNET on Oct 24, 2012
A while back we blogged about a solution to quickly apply a template to an incident using the task pane instead of opening the template picker dialog.
http://blogs.technet.com/b/servicemanager/archive/2011/09/08/incident-quick-templates.aspx
Well, now the esteemed Patrik Sundqvist (MVP) has created an additional solution that allows you to create an incident from a template by choosing the template from a flyout menu in the task pane. Nice!
He has kindly shared that solution with everybody on the TechNet Gallery:
http://gallery.technet.microsoft.com/Quick-Create-Incident-008e394c
You can read more about how he built the solution and how to configure it on his blog:
http://blogs.litware.se/?p=1492
A while back we blogged about a solution to quickly apply a template to an incident using the task pane instead of opening the template picker dialog.
http://blogs.technet.com/b/servicemanager/archive/2011/09/08/incident-quick-templates.aspx
Well, now the esteemed Patrik Sundqvist (MVP) has created an additional solution that allows you to create an incident from a template by choosing the template from a flyout menu in the task pane. Nice!
He has kindly shared that solution with everybody on the TechNet Gallery:
http://gallery.technet.microsoft.com/Quick-Create-Incident-008e394c
You can read more about how he built the solution and how to configure it on his blog:
http://blogs.litware.se/?p=1492
Thanks for sharing Patrik!