SOLVED

Teams profile picture confusion

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New Contributor
I’m trying add a picture for our team. I can edit the name of the team but the image we add for our team name doesn’t scale? Has anyone figured out what size image will fit?
13 Replies
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Usually scales fine for me. Just find something square. I also usually upload the group photo via Sharepoint page seems to work better.
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Best Response confirmed by Stephen Rines (New Contributor)
Solution

Find an image you like (Jpeg or png)

Open it with Paint

Rescale to 100 x 100 pixels or as close as you can get

Load into Teams...

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Hi I did change the 100x100 pixel but when I uploaded the image on Team picture, it prompted me a message "The image resolution is too low. Please choose a different image." @Tony Redmond 

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@Ruby_Ann Welcome to the world of the cloud when things change at bewildering speed. My advice was correct in February 2018 when the Teams client didn't have the ability to resize images. You can now upload larger images of up to 4 MB and Teams will resize them. Try a 640 x 640 pixel image instead (just tested it and an image of this size works great).

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@Tony Redmond 640 x 420 pixels seems to work best.

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@Tony Redmond  Thank you for your response. Unfortunately, the team picture won't fit still. I'm not sure if I'm doing something incorrectly or if I'm missing any step.

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Hi @Ruby_Ann,
Try uploading 64px x 64px .PNG file using the Microsoft Teams App interface:

  1. Open Microsoft Team Desktop App
  2. Locate the Team and click on '...' and 'Manage team
  3. Next, click Settings > Team picture > Change picture 
  4. Upload picture > "Select the PNG file" > Open > Save

Note 1: Modern SharePoint sites' icons are 64px x 64px.
Note 2:
The beta version of the Teams PowerShell Module give the ability to change the Team Picture, however it could take up to 2 hours for the change to take effect.

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@Stephen Rinesdoing 100 X 100 and then saving to PNG will do the trick no mattterif you upload it to Sharepoint information section as a page logo or if you upload it to the Teams setting both will sync but the same scale works for me which is 100 by 100.

 

thought it has been a while you posted it but hope you alreayd resolved this issue.


@Stephen Rines wrote:
I’m trying add a picture for our team. I can edit the name of the team but the image we add for our team name doesn’t scale? Has anyone figured out what size image will fit?

 

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@Ruby_Ann 

pls help i try all this but it says Please use a valid photo file format

 

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The log size(s) can be “inspected” using built in Web Browser Developer Tools: [Ctrl] + [F12]

The SharePoint modern Team Site logo is 64px x 64px

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Even though this information may be a little out of date, coming from Microsoft's beta documentation, it may still be of help:

Update the photo (picture) for a team. The following are the supported sizes of HD photos in Microsoft 365: 48x48, 64x64, 96x96, 120x120, 240x240, 360x360, 432x432, 504x504, and 648x648 pixels.

https://docs.microsoft.com/en-us/graph/api/team-update-photo?view=graph-rest-beta

 

On a side note: If you would like to see the update Team Picture/Logo functionality make it into the production ready PowerShell or REST API, please click here: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40899187-update-team-photo-usi...

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I’m finding that even though I use a square image, teams wants to crop it. Can someone look at the image and tell me what I should do with it? (This is my own work)

0E297A43-5B54-474E-858D-FC26AF4B1C28.png

 

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@Stephen Rines I have found that the algorithm used to scale the team icon is not handling some pretty common down-scaling issues, leaving ugly white lines on two sides of just about any image with a dark background. Microsoft can tell us what the correct size is, so that no scaling needs to be done (maybe not possible depending on their code), or they could just do better (check out this StackOverflow issue Microsoft).

 

I just decided to design the icon with a white background to avoid the issue.