Feb 11 2019 05:33 PM
Feb 11 2019 05:33 PM
Is there a way to manually purge deleted channels instantly vs waiting for soft delete timeout?
One of our groups reached their channel limit this week.
The obvious solution was to remove some channels, which they've done (86 of them).
As deleted channels count towards the limit until they are finally removed is there a way to speed that up? It didn't look like the powershell command to remove channel can get around the soft delete time.
I couldn't find the soft delete time but a couple references put it between 14-30 days which is too long.
Feb 11 2019 05:48 PMSolution
Mar 19 2021 11:44 AM
May 07 2021 12:06 AM
However, we have some channels (private) that have been deleted for more than 30 days and they are still in the deleted list. Did it happen in your Teams?
I have this happening also and it's a pain in the **bleep**. Some channels deleted in october/november are still messing the system so I'm unable to create more private channels. Why is this so and how to remove them.
May 07 2021 07:08 AM - edited May 07 2021 07:11 AM
Hello, still not possible to hard delete I'm afraid. As for the issue you're having I recommend opening up a support ticket with Microsoft to have them removed.
Btw, let me add a couple of UVs..
May 26 2021 12:06 PM
This is the exact issue that I have with a Team that is used for client information that has 23 deleted channels back in 2020 - which makes it impossible for me to add any additional Channels.
I placed a ticket today on this issue and I was basically fluffed off as "It looks like it is a common issue that has no fix as of yet. You can check this uservoice to see other customers facing the same issue while Microsoft is working on this issue to be fixed".
So, they aren't offering to do anything for me to delete the channels that won't purge from the soft-delete location a half a year later. I even have some channels that were deleted about a year ago that just never fully get deleted.
Since I've been directed to a UserVoice article, it doesn't even seem like this is really being worked on as an issue.
May 27 2021 07:50 AM
Thanks as this has been a lackluster response from my support ticket and is a huge issue with securing buy-in to Teams when I've been basically instructed to create a new team for the new channels I can't create because of the deleted channels being counted towards the 200 channel limit.
I can't share the exact Team that exceeds the channel count, but I have numerous Teams with lots of channels that were deleted in 2020 that still are in this "soft delete" location.
I don't need all of the teams fixed and I don't mind waiting for a solution - the one team that exceeds the limit of channels is a priority as it is for one of my organizations' board member's clients.
Jun 30 2021 04:49 AM
Jun 30 2021 04:53 AM
Aug 03 2021 11:59 AM
@Christopher Hoard UserVoice is a joke. Most of them, especially anything dealing with purging a channel after deleting, are 2 years old with no response from Microsoft.
That the most basic function of setting up and managing a computer system - create something and then delete it and start over - is missing from Teams for this long is just incompetence.