Team Chats Web App Notifications for Desktop/Browser

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New Contributor

We use Teams web app to chat. Everyone complains they don't get the notifications on the desktop, only in the teams browser tab. How can I get the notifications to show on the desktop? Thanks for the help

19 Replies
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There has been issues with this! Please check your notification settings in the app first then see if windows 10 quiet hours is on! There was an issue regarding this but it should be fixed! Just make sure!
Else create a ticket with Microsoft within the admin portal
Adam
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Same issue here, but I can't recall if web has ever given desktop notifications when using web? I know franz will work but it goes through a client to do so.
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@adam deltinger wrote:
There has been issues with this! Please check your notification settings in the app first then see if windows 10 quiet hours is on! There was an issue regarding this but it should be fixed! Just make sure!
Else create a ticket with Microsoft within the admin portal
Adam
Thanks, but we are not using the Windows app. We are using the chat via browser and we would like to get desktop notifications.
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@Chris Webb wrote:
Same issue here, but I can't recall if web has ever given desktop notifications when using web? I know franz will work but it goes through a client to do so.
I would prefer to avoid the need of installing an app. Is franz reliable and lightweight? We've been avoiding to use the Teams offical app because it consumes too much RAM. Most of our computers only have 4GB of RAM. In this kind of machine the app consumes too much resources.
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4GB machines should be fine with Teams, the footprint has been dropping quiet a bit the last few builds. But Franz was pretty lightweight from what I remember, since it's basically just a web wrapper.
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Hoping for an answer to this as well.  We would like to demonstrate the use of Teams on shared computers.  Since there isn't a kiosk mode, we are looking at the web version as the solution, and a notification when a new chat arrives is one of the requirements.  Feature parity, please!

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Recently I have seen Notification for Teams web client It asks to enable them
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Yes, for a while
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Is there a similar option to enable/disable Notifications for Desktop client

 

Now-a-days, whenever a new meetings starts, my Teams client gives notification that Meeting is started by a particular person, where is this setting's control

 

Thanks

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all notification settings are in the settings:

Click your profile photo - settings - notifications

 

Adam

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@Igor Furnas I don't know if you found a solution, but I found that you simply need to allow notifications for the site settings in chrome :

 

billybraga_0-1584795062858.png

 

billybraga_1-1584795095899.png

 

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@billybraga For me the chat notifications are shown but not the call notifications. I have 4 teams sessions open at the same time with different accounts and each open in a different Edge profiles , and when i hear a call i need to quickly jump through each browser windows to see which one is calling.

 

As a partner i have various clients and some of them want to use their teams account instead of adding me as a guest. 

 

this is extremely annoying.

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@billybraga 

I am having same problem in same scenario (running Teams in Edge-Installed as App) and I am only getting Alerts (i.e. for Chat messages and Calls) inside of the browser window. I need them as a window pop-up so when the browser or tab isn't on top, I am still being notified.

I also run Teams desktop native app (for another domain) and it works fine.  

I am using Edge, not Chrome, but I checked the settings you refered to and it's definitely set to 'allowed'.

AlanFralick_0-1598458305855.png

 

Is it even possible to get what I need here?

 

-AlanFralick

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I use edge with installed app and get notifications all day long. Need to make sure focus assist and your notification in windows is working for other apps etc. Then check the settings in Teams itself as the web app has different notifications settings usually by clicking your photo and checking settings > notification tab. Make sure those are on and at least set to banner.

If so, then it's got to be something possibly in your windows OS level notification settings supressing or not allowing edge to pop up possibly.
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@Chris Webb Thanks for the quick reply.  I went and double check my Assist and Teams Settings, they seem to be in alignment with your suggestions...

AlanFralick_0-1598464819720.pngAlanFralick_1-1598464828755.png

 

I do get pop-ups from Windows for Teams Native App Calls and other popups for things like McAfee updates, Office Updates, Adobe Updates.  I intentionally have Outlook alerts turned off because I get way too many emails to have that popping up all day.  I can't think of any other alerts that pop up though.  Any suggestions on where in the Windows OS to dig into to find what's blocking my Teams-in-Edge-App windows alerts?

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Search for Notifications in windows and on that screen down twards the bottom is "Get notifications from these senders" and make sure edge is turned on.
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@Chris Webb  - Looks right...

 

AlanFralick_0-1598465557031.png

 

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@Chris Webb 

Hi, I want to join this topic. My collegue and I have the same issue... Teams runs in two instances (one in Windows 10 app, one in Edge). With Edge we get notifications for chat messages but NOT for calls which is unfortunate.

All notification settings you have suggested have been checked.

 

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@David Phillips 

If using Chrome, go into Settings then Notifications.  Under the Block list, find teams.microsoft.com.  Click on the right arrow to the right of it (looks like the "play" symbol).  Scroll down until you see "Notifications" and change it to "Allow".

You may have to go into Windows --> Settings --> Notifications and ensure Chrome is set to allow too.