Recording Failed To Upload To Stream

[DexterM451]

We recently had a user record a meeting in teams and after the meeting was finished the meeting failed to upload to stream. I was wondering if any of you have encountered this before? I have checked the users stream profile and there is nothing there, We also recorded another meeting and it uploaded to stream fine. 

Thanks,

[#2]

Check the users license to stream!

[#3]

@adam deltinger Thanks for your suggestion but we use O365 E3 which has the licence included and we managed to record another meeting after as a test and it uploaded to stream fine. 

[#4]

@DexterM451 

Seems to be something wrong then regarding the actual uploading itself! I'd report it to MS by clicking the … and report a problem!

Afaik, there' not much to do from here

[#5]

@DexterM451 

I have just experienced the same, with a user reporting that the meeting recording cannot be accessed and he is met by "Something went wrong" in Microsoft Stream when trying to watch the recording.

I looked up the meeting in Teams Admin panel and can see that the Bot handling the recording has been active, and the duration of the recording has been confirmed by the user. 

The user has the needed licenses and policies assigned and did successfully record a test meeting afterwards. It seems something went wrong in the event of uploading the recording, however, now I cannot find a way of restoring it.

[#6]

I just ran my first meeting with Team and recorded it and had the same issue. I was able to download the video but it won't stream and I suspect it won't be available long term either.

[#7]

@DexterM451 - did you ever find out where that file is stored whilst waiting to upload to stream?

[#8]

@StevieMac in my case I root caused this to be the fact that my account was not Enabled for Microsoft Streams.  This requires a different License with microsoft and my instance did not have it enabled.  My company gave me a trial/demo license for 60 days and this fixed the issues.