Outlook Client Integration (Teams)

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Occasional Contributor

When will Teams be integrated into the Outlook desktop client?

58 Replies
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Currently no plans to embed it in the Outlook desktop client.
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Or vice versa. It would be quite usefull to be able to

1) send an email thread to a team chat

2) view emails (even if thru OWA) in teams

3) view team channels in outlook

 

We've found that when we moved from public folders to yammer, participation dropped off due to it not being in peoples face. More ways for people to see activity in teams means more people will see and engage. (Aware you can get email notification of @ mentions, just like in yammer). 

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I completely agree either way, and having a second (or multiple) phone apps is counterproductive. O365 Groups are integrated, so integrating Teams the same way would be ideal or neccesary, really. Being able to send/receive chats inside Outlook, where most users are already paying attention to, along with files and calendars for those teams would be a win-win-win. The adoption rate is paramount. Teams will die if users don't embrace it and the easiest way to get them to is to put the functionality into existing and familiar interfaces.

I can't fathom why it wouldn't be on the roadmap. The Outlook interface has Skype integration, Groups integration, heck even Starbucks integration, but not this??? Cray cray I say.

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Hi @Justin Keenen & @Mike De Luca - awesome feedback.  Can you please cut & paste your feedback into our UserVoice site so we are sure it's captured.  https://microsoftteams.uservoice.com/forums/555103-public-preview

 

Thanks!

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Totally agree. What users does not have in Outlook, it does not exists for them. Just with like SharePoint. Microsoft must invent Groups, Delve, Teams and so, to start showing people what organization already produced internally. :)
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your links dont work.

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Absolutely. No matter which collaboration tool that you use, while instant messaging is great and easily integrated into Outlook, this teams experience also need to be able to take an email thread and use it for reference for projects. Everybody, and I mean everybody is in Outlook ALL day long as the pervasive app for communication and the teams product integration will just enhance not only the communication but also the collaboration; instant messages, related documents, tasks..
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Microsoft Team !== Outlook Email.

While it should be possible to invoke one from the contact in another, they are not the same thing nor should we encourage them to be made to be so. Google tried to combine sync (IM) and async (email) conversations a few years back in a product called Wave - it didn't work because our usage requirements for IM (conversational) are/should be quite different than for email (announcement). I recommend a lot of user testing before putting IM messages into the Outlook inbox message stream.

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I couldn't disagree more, although I agree completely that careful testing is always a good idea.

 

Google inbox and hangouts are, in fact, integrated and work fantastically together. I regularly use the single pane of glass for both IM and Email.  They are also not in the same message stream, as you assumed these w/could be.

 

Outlook is already integrated today with Skype for IM, Video, conferencing and Voice chats.

 

Your suggestion is similar to saying that a 'calendar' or a 'task list' don't belong in Outlook. There's no good reason Outlook, which is arguably the most ubiquitous desktop enterprise communication application of all time, can not handle a slightly different type of communication. 

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The whole point is to get AWAY from Outlook and email.  I know everyone has different needs but keeping those spaces separate is the way to go, IMO.  Outlook is already the apparent spot to try to slam in a plugin or connectivity in some half-baked way that doesn't fully integrate.  

 

I apologize for my pessimism but I'm not a big fan of the "Outlook and friends" model that's grown over the years.

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No need to apologize! I like a discussion, even an argument here and there ;) I'm quite the pessimist myself...

 

The whole point is to get communications centralized. The UC world is here and it's easier to gain adoption in exisiting, adopted & familiar tools.  I agree everyone has different needs but keeping these spaces combined is an excellent way to change user behavior over time. My users, as well as a large contigency of corporate users, practically live inside of Outlook. To me it's the path of least resistance to accomplish the goals you and I share.

 

Agreed that half-baked and plug-ins are the least desirable way to go about this, which is why I always advocate for full integration. 

 

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No, please dont do this.  if you want to use outlook and email just stick with groups.  Getting people to use Teams is already difficult enough with the way groups already polutes outlook.  

 

Maybe if you end up replaceing groups in outlook with teams, but the teams app is so much nicer than outlook.  Outlook is a huge peice of junk.

 

I know some people will not agree with that statement but if you like the email workflow you can just stick with groups.

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google inbox and hangouts are not integrated.  Unless I have missed somthing there is no way to share you email thread into a hangouts thread.  maybe you can share the content of an email in a hangouts thread but I am not even sure about that one.  You can create hangouts messages from the gmail app i guess but they are still seperate communications and the hangout standalone apps are much better.

 

With all the integration app tabs and things in Teams it would be very hard to integrate the full feature set in Outlook.  Just look at the utter mess groups is.  Maybe a send to teams at most to share an email with a team.

 

 

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I see in my Outlook Groups, which I never used before, has been populated with the Teams I created and have membership in. No conversations have filled into the Outlook Groups but it would be useful to have them there and to be able to search them along with email.
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I would just be happy to be able to IM from outlook using Teams rather than Skype. A case of choosing which is your default IM client:

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I didn't see this is UserVoice site - I would vote for it.  Instead created my own request - but if there is then please can you/someone provide the link to the request?

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I envision users with two applications installed on their devices. Outlook for external communication and Teams for internal communication.

For smaller companies this could be all they ever need. No formal SharePoint, no separate skype for business

I don't mind some operations between both but I do not want them connected. Being able to click IM on a user and it open a 1to1 Chat in Teams would be great.

You can now forward emails to channels also.
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I fully agree, this is a strange decision... Today it's a very tedious task, trying to copy paste an email in a channel, if it contains pictures you need to screenshot them or save them as files?!? You can of course add the msg file, but that's not ideal...
Let's hope they revisit this decision ;)
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Office 365 Groups use Email for Chat - so we couldn't use them for our company.

MS Teams appeals to us because it doesn't rquire outlook (?).  Seems like a lot of people are adamant that it should.  Unfortuntaely some companies can't move to Exchange Online (or Hybrid)...

I hope MS can deliver choice where Outlook integration shoud be optional.