Open links in external browser?

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Occasional Contributor

I'm trying to add a bunch of quick links of info pages on a Sharepoint page to help with our sales team. Some of them are just to PDF's saved in the files structure, some are links to external websites. I'm then adding that page as a tab on one of my channels in Teams.

 

The problem I'm having is one external link is to a product Demo that uses webGL. MS Teams doesn't support it and gives an error when trying to load. When accessed directly through Sharepoint or with the web-based Teams app they both open a new browser window and everything is fine.

 

How can I have the desktop Teams app open that link in an external browser window?

 

Thanks

23 Replies
You can’t except click the tab then click the little “go to website” button up in the right corner! It will open the page in a browser!

Adam

Yeah that's the "note" I have on the page for others to see. I was just hoping there was a work-around to force that to happen.

What does the link look like? I’m thinking we can do something with it for it to open differently
Hi @JasonPalmeira @adam deltinger

Has anyone tried using a link shortener like Bitly? Don't know if it would work - but would be good to try?

Best, Chris
It's a Demo for ZOOM video conferencing software.

https://zoom.us/zoomroomstour

I've done my google searches and found things like add "?web=1" to the end of the link and it should open a new window. Doesn't do anything in Teams. You can't add a target=blank to the links in sharepoint pages. I saw something about adding #openinnewwindow to the end. That causes the link to open the sharepoint file structure listing all the pages I have for the site.

@Christopher Hoard Just tried it. No luck.

Hmm this is interesting because I have just used this on the Wiki and it bounces out to the Zoom site in my Edge Browser

https://bit.ly/2LjVFsl

Would you consider using the Wiki for the links page instead of SharePoint?

Best, Chris

@Christopher Hoard I hadn't thought about using Wiki pages. Everything has been done as a site page so far to have a nice gui. 

 

Capture.PNG

 

 

 

I did give it a try though, and without going deeper into building a wiki (not very knowledgeable) I added a link to the site. Directly in Teams I still got the same error. "webGL not supported by your browser"

 

Hmm ok. What browser are you currently using?

https://zoom.us/zoomroomstour open fine within Teams (via Web Tab) and Externally when using the latest EDGE and EDGE Canary browsers. It also works on click through via the Wiki.

Best, Chris

@Christopher Hoard That's odd. I just added it as a tab (website) and got the same error I've had the whole time. My default browser is Chrome. But I do have Edge on my system also. image.png

Yeah, had a feeling it's browser related and Chrome having an issue with WebGL after I could open it directly in a Tab. I would try it on EDGE/set your default browser to EDGE and try it then

Best, Chris

I'm not entirely sure that's the case. I did just try and change the default browser to Edge. I quit and restarted Teams, though not the whole system. And I still got the same error with the restarted Teams app. If I use the web-based app for Teams it opens the link externally fine. And If I go to the actual sharepoint site in either Chrome or Edge it works fine.

Does Teams use whatever default browser is set for any given system? or is it using a stripped down version of edge or something else?

Also if that is the case and it did work/only worked with Edge as the default that would negate the simplicity of my purpose with these tools in the first place. I can't control if others have the correct default setting or not. That's why my first idea was to force the link to open an external window out of the Teams app. Essentially the "Go to website" button in the top right of any Teams page as part of the link.

I’ll also do some testing later!! Now family waiting for dinner :\
Yeah, agreed think it’ll need more testing. I will too if I get some time.

Best, Chris

@Christopher Hoard  @adam deltinger  Thanks guys. I appreciate your quick responses and attempts so far. Hopefully some testing and brainstorming will work something solution out.

Working in teams directly here too

Hi am also doing something similar.  The only thing that worked for me is creating a "Click here to access button" in Powerpoint with the link to the page I want.   Then when the image is clicked on in Teams it will pop up the browser window I need. 

 

It does not look "pretty" since it shows that it is a ppt , but the link works., until Teams fixes the issue.  :)

buttons.JPG  @JasonPalmeira 

That's a interesting workaround for the issue. Thank you!

I've been playing around with this and found a few more things which might help.

If you add the SP page as a website, instead of as a SP page, links to external sites (in my limited testing) load better. The page opens in Teams, but at least they open. From a SP page as a tab many of my links to external sites don't work.

If you want a tab to open in a web browser from a link on a SP page, the PPTX trick above worked for me. You can also add an image web part with a link in that web part (you can also add text over the image). This works really well and the new tab opens in a browser whether you've added the page as a SP page or a website.