May 03 2019 06:36 AM
May 03 2019 06:36 AM
I'm trying to add a bunch of quick links of info pages on a Sharepoint page to help with our sales team. Some of them are just to PDF's saved in the files structure, some are links to external websites. I'm then adding that page as a tab on one of my channels in Teams.
The problem I'm having is one external link is to a product Demo that uses webGL. MS Teams doesn't support it and gives an error when trying to load. When accessed directly through Sharepoint or with the web-based Teams app they both open a new browser window and everything is fine.
How can I have the desktop Teams app open that link in an external browser window?
May 03 2019 06:42 AM
May 03 2019 06:58 AM
Yeah that's the "note" I have on the page for others to see. I was just hoping there was a work-around to force that to happen.
May 03 2019 07:30 AM
May 03 2019 08:14 AM
@Christopher Hoard I hadn't thought about using Wiki pages. Everything has been done as a site page so far to have a nice gui.
I did give it a try though, and without going deeper into building a wiki (not very knowledgeable) I added a link to the site. Directly in Teams I still got the same error. "webGL not supported by your browser"
May 03 2019 08:31 AM
May 03 2019 08:46 AM - edited May 03 2019 08:50 AM
I'm not entirely sure that's the case. I did just try and change the default browser to Edge. I quit and restarted Teams, though not the whole system. And I still got the same error with the restarted Teams app. If I use the web-based app for Teams it opens the link externally fine. And If I go to the actual sharepoint site in either Chrome or Edge it works fine.
Does Teams use whatever default browser is set for any given system? or is it using a stripped down version of edge or something else?
Also if that is the case and it did work/only worked with Edge as the default that would negate the simplicity of my purpose with these tools in the first place. I can't control if others have the correct default setting or not. That's why my first idea was to force the link to open an external window out of the Teams app. Essentially the "Go to website" button in the top right of any Teams page as part of the link.
Oct 11 2019 07:30 PM
Hi am also doing something similar. The only thing that worked for me is creating a "Click here to access button" in Powerpoint with the link to the page I want. Then when the image is clicked on in Teams it will pop up the browser window I need.
It does not look "pretty" since it shows that it is a ppt , but the link works., until Teams fixes the issue. :)
Oct 28 2019 04:16 PM
I've been playing around with this and found a few more things which might help.
If you add the SP page as a website, instead of as a SP page, links to external sites (in my limited testing) load better. The page opens in Teams, but at least they open. From a SP page as a tab many of my links to external sites don't work.
If you want a tab to open in a web browser from a link on a SP page, the PPTX trick above worked for me. You can also add an image web part with a link in that web part (you can also add text over the image). This works really well and the new tab opens in a browser whether you've added the page as a SP page or a website.