11-28-2016 11:24 PM
11-29-2016 08:42 AM
11-30-2016 06:34 AM
My Teams App also displays a white screen when i click to open the app.
However it works perfectly fine via the web app.
12-19-2016 12:01 PM
I was having the same exact issue.
I fixed it. The computer in my company that was having the issue was way off on time. Set it back to the correct time and was able to logout of the Teams app by right click on the bottom right task bar, then click Logout. Then open it agian and it came up.
12-19-2016 10:56 PM
Unfortunately, that is not the case with our PC's. Everything is up to date and we are still experiencing issues logging into the Teams App.
03-15-2017 07:54 AM
Our new VP is having the same thing happen to him when he logs onto Teams. Nothing is there and all content and discussions are missing. Please help on how to resolve the issue.
07-20-2017 05:10 PM
I was having the same issue and was able to resolve with the following steps.
That was all I had to do. If I closed Microsoft Teams from the application icon in the normal task bar it didn't fully close and next time I launched Microsoft Teams I got a white screen.
Hope this works for someone.
08-18-2017 08:25 AM
I had this happen to me after I changed my computer password. Turns out Teams needed my new password, but couldn't display the dialog. By right clicking on the icon and choosing Quit, then restarting as suggested by someone else it prompted me for the password when I restarted and all was good.
10-20-2017 07:12 AM
I tried to post a bug report to UserVoice, but it has gone unacknowledged.
I would contact support, but that requires a time commitment that I just cannot afford to make right now.
Unfortunately, Teams has not made a very good impression at my company. Lots of people are wishing we could go back to Slack!
10-31-2017 09:57 AM
You should solve the problem running MS Teams app with compatibility mode for Windows 8.
12-06-2017 01:46 PM
Right click on the desktop icon. Click "Troubleshoot Compatibility". Run the new settings and save them if the app now works.
12-14-2017 06:40 AM
After dealing with this for several days, I found something that worked for me:
Browse to the following location: C:\users\username\appdata\local\microsoft\teams\current and double click the Teams.exe directly.
Doing that properly opened the app for me. I created a shortcut right on the desktop and the user was good to go.
It seems the default shortcuts in the start menu and the desktop point to update.exe, and it hangs there.
11-24-2018 12:09 AM
I found a different reason and resolution for the blank screen when using Microsoft Teams on my Lenovo W520 laptop, which has a separate NVIDIA graphics card as well as integrated graphics.
I used the NVIDIA Control Panel to force Microsoft Teams to use the integrated graphics card rather than the default NVIDIA card, which incidentally was also the resolution to the same problem I was having with Microsoft Visio and Microsoft Project.
Once you've launched the NVIDIA Control Panel,
06-05-2019 12:04 PM
I found the answer on my Win 10 was selecting the correct exe. Goto Start > Search and select the 64-bit exe.
06-28-2019 08:56 AM
06-28-2019 10:51 AM
08-15-2019 12:56 PM
Same here. It just started happening to us. Older devices are ok. I called Microsoft Support and they could not find a solution. Only work around is to close the white GUI, and it will allow you to login. However, it will not allow the user to create a Teams meeting via outlook, no matter how many times they log out and log back in of Teams as suggested. Workaround is for the user to do it from Outlook web version. Still looking for a solution.
10-25-2019 06:21 AM
10-31-2019 09:14 AM
Having this issue pop up at one of our clients at work. No suggested fixes on it have worked so far, the user who reported it is using the web version in Edge as a workaround but would much rather be using Chrome, or even better the desktop app.
10-31-2019 09:26 AM
Thanks for letting me know what you have found. Some of the users in my company are doing it through the Calendar icon in the Teams desktop app to set up meetings with Teams. Web version also works
11-04-2019 07:33 AM - edited 11-04-2019 07:33 AM
We're seeing it happen regardless of how the Teams app is opened (web app still works fine in Edge but not in Chrome). However only one user is getting hit by this, everyone else in the organization is working fine, and the issue is persisting through reinstalls. It usually doesn't trigger until about a day or two after Teams is reinstalled, which makes it even more annoying.
11-26-2019 07:19 AM
12-06-2019 07:54 AM
create a shortcut on the desktop pointing to this path C:\Users\billy_mccabe\AppData\Local\Microsoft\Teams\Update.exe --processStart "Teams.exe"
03-23-2020 09:20 AM
for me I just clicked on the icon in icon hidden list in the bar and logout then quit after that i clicked on the icon in desktop and clicked on Run as administrator
it works perfectly
hope it helps @Eldo Rajan
@Eldo Rajan did you get any answers.. Slack is going to kill TEAMS, if the feature is not enabled sooner than later.. I like other call in features and such in teams.. its so hard to keep many apps.. i prefer MS teams/onedrive/sharepoint and other tools to keep the business running and avoiding confusion.