Tech Community Live: Endpoint Manager edition
Jul 21 2022, 08:00 AM - 12:00 PM (PDT)

CMG stuck on Starting

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Occasional Visitor

Hi,

 

I have an issue where my CMG is stuck on starting and I have renewed the secret keys even though they were not expired but I cannot start or stop the CMG from Config Manager because both options are greyed out.

 

I have also tried running the command Stop-CMCloudManagementGateway in PowerShell and I get the message back - Stop-CMCloudManagementGateway : "Current service state is 'Starting', cannot stop service."

 

Is there any other way for me to stop and start the service to see if the issue has been resolved, even a server reboot had no effect.

 

Thanks.

1 Reply
Hi,

Have you check these logs too see if there isn’t any error ?

SMS_Cloud_ProxyConnector.log
CloudMgr.log
CMGService.log
CMGHttpHandler.log

Renald