08-06-2018 10:58 PM
11-06-2018 01:06 AM
This why the "feature parity" claim with Skype for Business is false, there are too many things Teams doesn't yet offer from a voice stand point that is prohibiting partners and customers in transitioning Skype for Business Online / on-premises users to Microsoft Teams.
11-20-2018 03:19 PM
Yeah, this is something I'd like to see very soon. MoH has a very particular and necessary purpose. I can understand other features not being available and still saying that there is feature parity, but this is one core feature that is needed to say that there is feature parity.
01-03-2019 05:47 AM
Microsoft answered in a reply to a blog article that Music On Hold is underway (no date), but it will only be default music so you wont be able to select your own music.
05-09-2019 06:13 AM
1st. Some 3rd party IP (3PIP) phones have built in Music on Hold. They can be used in Skype for Business mode and signed in to Teams. And provide hold music for Teams calls (internal, federated, Calling Plans and Direct Routing). Not a solution for the majority since not a lot of people use desk phones for Teams. It also doesn't solve the problem when you're using your mobile to answer Teams calls.
2nd - Microsoft have been working on MoH and as some said in this thread and others, it would be coming. Happy to confirm that Microsoft added MoH for Teams to the public roadmap today. https://www.microsoft.com/en-gb/microsoft-365/roadmap?filters=&searchterms=50796. Even more happy to confirm that it says it will be out for release in June 2019. Next month!
05-09-2019 07:40 AM
08-15-2019 08:50 PM - edited 08-15-2019 09:05 PM
And now back to Sept CY2019
Finally breaking the silence :)