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How do I know who is following a channel?

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Frequent Contributor

 

If I go to "View Team", I can see a list of members

 

If I go to the channels tab, the people column lists people who have favourited each channel

- although the design doesn't really tell you that, I just know cause I read it here, where it says " You can check who has favorited each channel by clicking view team, channels"

 

But how do I know who is "following" a channel?

- basically I want to make sure people working on a project with me are getting notifications for each new post (which happens when you follow a channel, if I'm correct)...given I don't know if they are following the channel, I find myself @mentioning them in new posts to make sure they are notified

 

ie. to really make sure they get notified of my post, I @mention them personally, or @team (which is overkill as it hits people in other channels within the team), @channel doesn't solve my issue (but it potentially could) as they have to be following the channel to be notified of these (and this is my point, there's no way I can tell who is following a channel) ADDED 2/2/18 - Correction, if you are @channel in a channel you have favourited but don't follow, you will get a notification.

16 Replies

@Bill Bliss is this something that has come up before?

 

When communicating by email you know for sure the email has been pushed into all the recipients email boxes. This is reassuring to know when sending important messages in email.

 

When doing an @channel within a message, you don't have the same reassurance, as you don't know who is following the channel (all you know is who has favourited the channel), therefore you don't know if they will be notified? ...am I correct?

 

Yes, using @team you have the same reassurance as pushing an email to a list of people...but in certain contexts using @team within a channel can spam lots of people who are not working in that channel

Did you ever get your answer?

No I don't think there is an answer!!

Right click on Team and select Manage Team

Navigate to Channels on the top nav bar

Find channel in question and hover mouse over People column

What happened to this feature?  The people column was there before and since the last Teams update it's gone!

Your right - I don't see it either.

 

Bumping thread for more visibility.

 

@Suphatra Rufo Any thoughts?

 

Linking Thread: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16911121-ability-to-see-who-is...

This is a must needed feature.  Especially when setting up the initial team.  I cant educate people on what they are not following that they should be a vice versa!

 

The ability for members to see who is following a channel should be an important.  Make it a configuration to enable or disable based on user preference if you will.

 

I liked the explanation above with regard to not knowing who is receiving your messages, unlike sending to a team or sending an email.

Just read above and want to add that @mention a person will trigger a notification regardless of the person following a channel or not :)

@adam deltinger  I dont disagree however if i have a team of 20 people that should be following the channel, its easier to @channel instead of @person x20.

 

Exposing who is following a channel should be a relatively simple ask with large impact to the processes here at our company in how we want to use teams.

I think it goes like this

- @mention WILL notify a person even if they have unfavourited the channel

- @channel WILL NOT notify a person if they have unfavourited the channel

- @team WILL notifiy a person even if they have unfavourited the team

So if your team has a 100 members, and you want to ping the 20 members who mostly work in the 4th channel, then you use @channel. This I'm gathering is a way to reduce spamming.
- if the other 80 members have favourited that channel then it's on them if they complain about being notified
- but yes, there's no way to make sure those 20 members were all pinged with a notification, as you don't know if some of them have unfavourited the channel. Whereas in email you have confidence that those 20 people you pinged all got a pop-up notification with a new item in their inbox



@John Tropea I had thought that favouriting a channel just made it appear permanently in the list of channels and following a channel meant you got notifications from the channel. 

I am also interested in this conversation as I really need to know who is following a channel.

@John Tropea The options have now changed to - Notifications and there is no way to favourite a channel or see who is interested in, or receiving notifications from that channel. This is a really important feature for us.

Hi Irene,

The terminology has changed from "favourite/unfavourite" to "show/hide", and "follow/unfollow" has changed to "channel notifications"

Here's the scenario that was on my mind
- If the channel gets mentioned ie. @channel, and you have that channel hidden, then you won't get a notification
- if I have an important message to post in that channel I won't know who won't get notified when I use @channel, as I can't see who has hidden the channel
- so instead I will use @team, which will notify all members regardless if they have the channel hidden

Also I'm guessing @general and @team do the exact same thing - given you can't hide the general channel

@John Tropea 

The issue is that the whole point of setting up channels is to ensure that only members who are interested in the channel will be notified. It is really important, in my case, to know who has shown and interest in each channel topic.

@Irene Baileyin that case use @channel - if members have that channel hidden (or have turned off channel mention notifications on that channel) then they need to know they will miss out on the mention

 

It may be worth doing an @team to educate the members of your team about this

-

 

From what I understand you want to know which members in this Team have Channel 2 set to "show"

- This way you know people are listening when you post in there

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